Certified Medical Administrative Assistant with Certified Electronic Health Records Specialist + Medical Terminology (Vouchers Included)

The Certified Medical Administrative Assistant (CMAA) with Certified Electronic Health Records Specialist (CEHRS) + Medical Terminology is an online program that will prepare you for a rewarding, in-demand career in the healthcare industry. In fact, the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow 15% through 2033, which is much faster than the average job. In this dual electronic health records specialist certification and medical administrative assistant certification program, you will gain a wide range of medical office management skills that healthcare professionals need for a successful career in a medical setting.

This all-inclusive National Healthcareer Association (NHA) aligned course can unlock the door to a thriving career. It offers valuable training in medical office management, legal, ethical, and regulatory concepts. Training also covers information on what is stored in an electronic health records (EHR) system, the steps required to implement an electronic health record system in a medical practice, how staff members and patients interact with EHR systems. This medical administrative assistant with EHR training even reviews what benefits these systems provide compared to traditional paper records.

The Medical Terminology course component introduces key concepts of medical language and human anatomy, emphasizing the interweaving of body systems in health and disease. The curriculum covers the musculoskeletal, cardiovascular, respiratory, nervous, and immune systems, along with mental health and special senses, with exams at the midterm and final stages. Students with prior knowledge can optionally test-out by achieving a minimum score of 80%, replacing course content if desired. It is important to understand that this course feature only applies to the online Medical Terminology course, the standalone course, or advanced career training course bundles that include the Medical Terminology course.

Upon completion of this medical administrative assistant program, you will be ready to take the CMAA and the CEHRS national certification exams offered by the NHA. You will receive the study guide materials, access to practice exams, and registration fees for both. This course includes vouchers that cover the fees for the certification exams.

Funding Disclaimer: For Workforce Innovation and Opportunity Act (WIOA) funded students, please consult with your funding source representative before taking advantage of the Medical Terminology test-out feature. Different funding programs may have specific requirements and/or restrictions. If you attempt the test-out feature(s) in the Medical Terminology course without getting approval, your funding benefits may be jeopardized.

What you will learn

• Master the fundamentals of medical terminology and ethical best practices
• Learn to manage patient visits, arrange follow-up care, and issue prescriptions
• Understand how to best read and interpret health records
• Gain a wide range of medical office management skills
• Understand the basics of working with medical documents, medical billing, and coding processes
• Obtain the best financial practices for a medical center
• Get a detailed overview across multiple areas in a certified medical administrative assistant, electronic health records, and medical terminology
• Identify the professional traits that a medical assistant must possess
• Discuss the various administrative job duties of a medical assistant
• Recognize the importance of professional certification
• Keep track of vital information such as patient allergies and medications

How you will benefit

• Jump-start your career as a health information clerk, medical records coordinator, electronic medical records technician, or electronic medical records specialist
• Know how to effectively communicate with prospective patients and fellow professionals in the medical industry
• Understand how to create positive, efficient experiences for patients to make them more comfortable
• Establish the appropriate EHR system for your practice
• Prepare to take the Certified Medical Administrative Assistant (CMAA) and the Electronic Health Record Specialist Certification (CEHRS) exams offered by the National Healthcareer Association (NHA)
• The CMAA and CEHRS certifications offer a strong foundation for career advancement in healthcare administration. With these credentials, you can become a lead administrative assistant, office manager, or specialize in medical billing and coding, taking on greater responsibilities and leadership roles

1. Medical Terminology
1. Getting Started
2. How to Take This Course
3. Test-Out Exam 1: Lessons 1–Midterm Exam
4. Introduction to Medical Terminology and the Human Body in Health and Disease
5. The Musculoskeletal System
6. The Cardiovascular System
7. The Lymphatic and Immune Systems
8. The Respiratory System
9. The Digestive System
10. The Urinary System
11. Midterm
12. Test-Out Exam 2: Lessons 8–Final Exam
13. The Nervous System
14. Special Senses: The Eyes and Ears
15. The Integumentary System
16. The Endocrine System
17. Mental Health
18. Male and Female Reproductive Systems
19. Diagnostic Procedures, Nuclear Medicine, and Complementary Medicine
20. Final Exam
2. Certified Medical Administrative Assistant
   1. Medical Assisting Foundations
   2. Professional Behavior
   3. Legal and Ethical Issues
   4. The Art of Communicating
   5. Telecommunications, Telephone Professionalism, and Telephone Techniques
   6. Written Communications
   7. Medical Office Environment
   8. Patient Scheduling
   9. Managing Medical Records
   10. Introduction to Health Insurance
   11. Medical Coding: An Overview
   12. Patient Accounts
   13. Insurance Claims, Patient Billing, and Collections
   14. Daily Financial Practices
   15. Managing the Office
   16. Pharmacology
   17. Certification
   18. Preparing for Your Career
3. Certified Electronic Health Records Specialist
1. An Overview of EHR and CEHRS
   1. What is an EHR
   2. The Importance of EHRs
   3. Efforts to Encourage EHR Adoption
   4. EHRs in the Future
   5. The Role of a CEHRS in a Medical Practice
2. An Introduction to MOSS 4.0
   1. MOSS 4.0 Components
   2. Administrative
   3. Clinical
   4. Billing
3. History of EHRs
   1. EHR Origins in Practice Management Systems
   2. Major Federal Initiatives to Promote EHR Adoption
   3. MIPS
4. Steps to EHR Implementation
   1. Step 1: Assess
   2. Step 2: Plan
   3. Step 3: Select
   4. Step 4: Implement
5. The EHR Framework
   1. EHR Architecture, Hardware, Software, Networks and Interfaces
   2. Human-Computer Interface (User) Devices
   3. Functional, Data Content, and Vocabulary Standards
   4. Feature and Data Formats
   5. Security Controls
   6. Hybrid Health Records
   7. Disaster Recovery
6. HIPAA Requirements and EHR Systems
   1. What is HIPAA?
   2. HIPAA and CEHRS
   3. HIPAA Privacy Rule
   4. HIPAA Security Rule
7. The EHR and Record Content
   1. Record Purposes
   2. Record Formats and Types of Data
   3. Record Standards
   4. Medical Record Content
   5. Documentation Practices
8. Lists, Treatment Plans, Orders, and Results
   1. The Lists
   2. Summary Lists in the Office Workflow
   3. Standards – Functional, Content, and Vocabulary
9. Patient Visit Management
   1. The EHR in an Office Workflow
   2. Master Patient Index
   3. Service Payment Information
   4. Scheduling
   5. Consents, Acknowledgements, Advance Directives, and Authorizations
10. Coding, Billing, and Practice Reports
    1. Coding and Billing Workflow
    2. Code Sets and Clinical Vocabularies
    3. Coding, Billing, and the EHR
    4. Encoders and Computer-Assisted Coding
    5. Electronic Bill Submission
11. Patient Communications
    1. Patient-Focused Communication
    2. Patient Portals
    3. Personal Health Records
12. Practice Reports, Research, Registries, and Reportable Events
    1. Medical Product Development
    2. Practice Requirements
    3. Standards that Support Research
    4. Registries and Reportable Events
13. Personal Health Records and Continuing Care Records
1. Personal Health Record
2. Communication Among Providers for Continuing Care
3. Continuity of Care Record
4. Ongoing Training and Technical Support of EHR Software

Requirements:

Hardware Requirements:

• This course can be taken on a PC, or Mac.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 12 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word Online
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
• Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

The following digital textbooks for the course are accessed via links in the lessons:

• Comprehensive Medical Terminology for Health Professions, 1st Edition (eBook)
• You will receive an access code from your instructor to access MOSS 4.0. MOSS 4.0 is the simulated EHR you will be using during the course for your assignments.

Please note: You will receive a digital book if the physical book is on backorder.

Prerequisites:

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent.

Rachael Delekta

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

Jennifer Della'Zanna

Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.

How much does a Medical Administrative Assistant make?

According to the U.S. Bureau of Labor Statistics, the median medical administrative assistant salary is $43,380. Your exact salary will vary, and jobs are available everywhere, but the areas with the highest-paying jobs for administrative medical assistants include California, Texas, Florida, and Arizona.

What is a certified medical administrative assistant?

A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, as well as maintaining files, update and maintain patient information, and create operation reports for any medical practice—the essential duties for any administrative medical assistant.

What does a medical administrative assistant do?

Certified Medical Administrative Assistants possess a broad scope of knowledge and skills that make them ideal professionals for any ambulatory care setting, including medical practices, urgent care centers, ambulatory surgery centers, hospital clinics, same-day surgery centers, and dialysis clinics. They manage all the front desk activities, which is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients.

In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more!

How much do electronic health records specialists make?

The median salary for electronic health records specialists is just over $48,780 per year, according to the U.S. Bureau of Labor Statistics.

What is the demand for administrative medical assistants?

The demand for administrative medical assistants is high, and it is expected to grow 15% by 2033, according to the U.S. Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology.

What is the difference between an administrative medical assistant and a medical assistant?

The difference between an administrative medical assistant and a medical assistant is that while both positions can and do perform clerical tasks, a medical assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests.

Is the CMAA a multiple-choice test?

Yes. The CMAA exam consists of 110 multiple-choice questions. The questions are weighted so some are worth more points than others, and you must score a minimum of 390 points in order to pass the exam. The exam can be taken at a PSI testing center near you or through live remote proctoring at the location of your choice. You will be given 2 hours and 15 minutes to complete the exam.

What is a certified electronic health records specialist (CEHRS)?

A certified electronic health records specialist (CEHRS) is someone who has demonstrated that they have the knowledge and skills to perform the important job of ensuring that patient data is secure, complete, and accurate. To achieve the nationally-recognized CEHRS designation, you must prepare for and pass the CEHRS exam offered by the National Healthcareer Association.

Are electronic health records specialists in high demand?

Yes! EHR specialists are in high demand, and jobs are expected to increase by 9%through 2033, with 15,000 job openings projected annually, according to the U.S. Bureau of Labor Statistics. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or retire.

Where do you work as an electronic health records specialist?

Electronic health records specialists work in a variety of healthcare facilities, including physicians' offices, hospitals, nursing homes, clinics, surgery centers, and government facilities. You may even be able to work from home in this career!

What is a day in the life of an electronic health records specialist like?

A day in the life of an electronic health records specialist is one of multitasking. You will be responsible for auditing patient records, submitting reimbursement claims, processing requests for medical information, reviewing records, collecting insurance and demographic information from patients, and discussing patients with physicians and insurance professionals. There is a high need for specialists who are trustworthy and able to keep the information confidential.

What type of test is the CEHRS certification exam?

The CEHRS certification exam is a multiple-choice test that consists of 110 questions. The exam must be taken at a PSI testing center, and you will be given 1 hour and 50 minutes to complete it.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion. In addition, NHA Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS) exam vouchers are provided to you in the format of a digital registration process to enroll for the exam after successful completion of the course and financial obligation.

Does this course prepare you for a certification?

Yes, this course actually prepares you for two certifications. Upon completion of all your coursework, you will be prepared to sit for the Certified Medical Administrative Assistant (CMAA) exam and the Certified Electronic Health Records Specialist (CEHRS) exam, both offered by the National Healthcareer Association (NHA). You will receive vouchers for both exams after successfully completing the course and your financial obligation.

Can I test-out of medical terminology content if I have previous knowledge of medical terminology?

Yes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. Please note: Third party funded students may not be eligible.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

Hope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

Hope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."