Household Manager

This course is designed to train for the role of household manager. You will learn the necessary administrative skills and HR procedures needed to manage an entire staff and run a home.

This course covers subjects from selecting property vendors, planning and managing events, interviewing staff to home systems and how to manage these operations. You will also learn about housekeeping, what is needed to ensure the home is perfectly maintained, and how to set up security and emergency procedures to protect the family and home.

What you will learn

• The role of a Household Manager
• Administrative & Technical Skills
• HR in the Home Office and Staff Management
• Event Planning from A-Z
• Vendor Management
• Home Systems and Property Management
• Housekeeping Maintenance
• How to create a Security & Emergency Plan

How you will benefit

• Obtain a certificate of training
• Acquire the necessary skills to work as a household manager
• Gain new employment opportunities and higher potential earnings by improving your skillset

1. Introduction
   1. Nature and Scope of Household Management
2. Household Management Skills & Experience
   1. Administrative Skills
   2. Technical Skills
3. Staff Management
   1. Hiring Household Staff
   2. HR Duties for the Family Office
   3. Managing Household Staff
4. Housekeeping Management
   1. Household Maintenance
   2. Cleaning Products & Tools
5. Event Management
   1. Event Planning
6. Property Management
   1. Home Systems & Appliances
   2. Property Maintenance Schedules
7. Vendor Management
   1. Vendor Selection & Bids
   2. Negotiating Contracts
8. Security Management
   1. Household Security & Emergency Procedures

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 12 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader .
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online:

• "The Professional Training Guide" by Marta Perrone

Prerequisites:

There are no prerequisites to take this course.

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

Christina Levine

Christina Levine is a licensed attorney and risk advisor for small businesses and household employers. She received her J.D. from Loyola Law School, Los Angeles. Her firm, CPL Crisis Management, serves as an advisory team for clients by coordinating their workplace interests.

Does this course prepare you for a certification?

No.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.