Certified Supply Chain Professional + Freight Broker/Agent Training

Our all-inclusive online Certified Supply Chain Professional + Freight Broker/Agent Training course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional (CSCP) exam and learn the skills needed to be a successful freight broker or agent.

In this supply chain management certification course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By completion of your supply chain course, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market, including helping you obtain your supply chain management certification (CSCP) exam through the Association for Supply Chain Management (ASCM).

The Certified Supply Chain Professional + Freight Broker/Agent Training provides you with the comprehensive training needed to gain valuable knowledge for building a successful freight brokerage or freight brokerage agency. This freight broker training course is designed to educate the student about the foundational aspects of brokering shipments. From learning the laws and terminology, setting up your business, learning about valuable tools and software, contracts and forms, how to find shippers and do ratings, and much more, it will provide you with the knowledge, insight, and direction to help you stand out in this growing industry.

By completion of this freight broker and supply chain training, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills.

Job Opportunity and Resources for Freight Broker/Agent Training

Brooke Transportation Training Solutions hosts a Broker/Agent Resources Day event, which includes a virtual option held one Friday a month, exclusively for course graduates. During this virtual option, all Freight Broker/Agent course graduates have the opportunity to join in on this Resource Day to hear participating brokers give presentations regarding agent opportunities with their company. Graduates are provided with additional valuable resources that can significantly benefit them in their freight brokerage/agency operations. Brooke Transportation is the only training provider currently offering this excellent resource.

What you will learn

• Supply chain management and operations
• Purchasing and supplier management
• Ethical and sustainable sourcing
• Inventory and demand forecasting
• Resource planning systems
• Process management and Six Sigma in the supply chain
• Customer relationship management and globalization
• The basics of freight brokering, and qualifications needed for freight brokers and freight broker agents
• Transportation law, insurance, and agreements and contracts fundamentals
• How to set up and run your business, including recordkeeping, determining quotes, and negotiation and marketing techniques

How you will benefit

• Knowledge to pass the CSCP certification test, including coverage of topics like improving hiring potential, potential increase in salary, increased professional value, and marketability
• Increase in supply chain management skills and knowledge
• Learn to increase in customer satisfaction
• Expanded view of the supply chain industry
• Prepare for the Certified Supply Chain Professional (CSCP) exam offered by the Association for Supply Chain Management (ASCM)
• Insight into the freight broker industry to determine which avenue fits you best and guidance to obtain the highest ratios for success
• Graduates will be able to participate in a weekly job opportunity event called Resource Day

1. Certified Supply Chain Professional (CSCP)
   1.  Introduction to Supply Chain Management
      1. Supply Chain Management History and Trends
      2. BestSwag Solutions and Course Assignments
      3. Business and Supply Chain Strategies
      4. Strategic Analysis Tools
      5. Supply Chain Planning and Execution
   2. Purchasing Management      
      1. The Procurement Function
      2. Purchasing
      3. Sourcing
      4. Purchasing Decisions
   3. Creating and Managing Supplier Relationships
      1. Supplier Relationship Management
      2. Supplier Relationship Development
      3. Supplier Evaluation
      4. Distributor Integration
      5. Supplier Contracts
   4. Ethical and Sustainable Sourcing       
      1. Ethical and Sustainable Sourcing Explained
      2. Sustainability
      3. Benchmarks
      4. Social, Environmental, and Customer Impacts of Sourcing
   5. Demand Forecasting  
      1. Demand Forecasting Concepts
      2. Forecasting Demand
      3. Demand Planning
      4. Forecasting Methods and Models
   6. Resource Planning Systems   
      1. Enterprise Resource Planning Systems
      2. Manufacturing Resource Planning Systems
      3. Master Production Scheduling
      4. Bill of Materials
      5. Implementing a Resource Planning System
   7. Inventory Management         
      1. Inventory Management
      2. Inventory Planning and Control
      3. Inventory Tracking and Accuracy
   8. Midterm
   9. Process Management - Lean and Six Sigma in the Supply Chain
      1. Lean Thinking and Supply Chain Management
      2. Kanban Systems
      3. Quality Management and Quality Control
      4. Six Sigma and Supply Chain
   10. Domestic U.S. and Global Logistics   
       1. Logistics and Transportation
       2. Warehousing and Distribution
       3. Global Supply Chains and Logistics
       4. Laws, Regulations, and Standards
       5. Corporate Social Responsibility
   11. Customer Relationship Management
       1. Understanding Customer Relationship Management
       2. Customer Value
       3. Designing a Successful CRM Program
       4. CRM and the Supply Chain
       5. Predicting Customer Behavior
   12. Global Location Decisions      
       1. Making Global Location Decisions
       2. Distribution Channels
       3. Distribution Strategies
       4. Storage Strategies
   13. Service Response Logistics    
       1. Supply Chains in Service Industries
       2. Manufacturing vs. Service Supply Chains
       3. Service Productivity
       4. Service Quality and Customers
       5. Location and Layout Strategies
   14. Supply Chain Process Integration      
       1. Introduction
       2. Supply Chain Integration
       3. Supply Chain Network Optimization
       4. Integration Pressures and Obstacles
       5. Supply Chain Systems
       6. New Product Integration
   15. Performance Measurement Along Supply Chains
       1. Compliance Best Practices
       2. Supply Chain Metrics
       3. Measure, Analyze, and Improve
       4. Supply Chain Risks
       5. Balanced Scorecard and SCOR Model
   16. Certification and Career Prep
       1. Understanding the Exam
       2. Preparing for the Exam
       3. Taking the Exam
       4. Preparing for a Job in Supply Chain
   17. Get Career Ready
   18. Final Exam
2. Freight Broker/Agent Training
   1. The Basics of Freight Brokering
   2. Setting Up Your Business
   3. Setting Goals for Your Business
   4. Setting Up Your Shipper Packet and Your Carrier Packet
   5. Operations and Using Operations Software
   6. Types of Freight and Exploring Niche Markets
   7. Transportation Law
   8. Broker-Carrier Contracts
   9. Broker-Shipper Contracts
   10. Insurance for Carriers and Brokers
   11. Recordkeeping, Accounting, and Financial Management
   12. Determining Your Rate Quotes
   13. Carrier Relations and Solutions for Success
   14. Sales and Profitability
   15. Advanced Marketing
   16. Develop Your Negotiation Skills

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 12 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Excel (not included in enrollment)
• Adobe Acrobat Reader .
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Prerequisites:

There are no prerequisites to take this course. However, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States. You should also have general knowledge of Microsoft Excel before you enroll.

Certification Requirements:

To earn the CSCP designation, you must pass the Certified Supply Chain Professional (CSCP) comprehensive exam offered by the Association for Supply Chain Management (ASCM).

Wayne Durr

Wayne Durr is a global supply chain manager with over 30 years of supply chain experience with the US Army, the US Government, Fortune 500 companies and startups. In his tenure as supply chain professional, he has held the titles strategic buyer, senior demand forecaster and ISO 9001 auditor, amongst others. Wayne has Doctorate in Business Administration (DBA) (ABD), an MBA in supply chain and operations and Six Sigma Master Black Belt.

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

Jan Roach

Jan Roach entered the transportation field and became a partner in a freight brokerage operation in 1995. For over 10 years, she ran a brokerage/freight agency, overseeing sales, marketing, accounting and claims, and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach

Jeff Roach has been in the transportation and freight brokerage industry since 1986. He founded operating his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier with an air freight division. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach is a graduate of Abilene Christian University, holding a Bachelor of Science.

What is the average salary of a supply chain manager?

According to Salary.com, the average supply chain manager salary in the U.S. is $130,208 as of January 01, 2026, but the range typically falls between $104,484 and $154,259.

Note: Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.

What is the average salary of a freight broker?

According to ZipRecruiter, the average salary of a freight broker is $66,677 a year.

What is the average salary of a freight agent?

According to ZipRecruiter, the average salary of a freight agent is $51,214 per year.

Does this course prepare you for a certification?

Yes. To earn the CSCP designation, you must pass the Certified Supply Chain Professional (CSCP) comprehensive exam offered by the Associate for Supply Chain Management (ASCM).

The freight broker portion of this course does not require a certification to enter the field.

What is a freight broker?

A freight broker arranges and makes provision for the transportation of shipments, but they don't actually provide the transportation. Instead, they help the shipper and the motor carrier company negotiate on both sides and earn a fee for their work. Freight brokers use their expertise to set up the shipment, negotiate the terms of the transaction, and manage the shipment from its origin to its destination.

What does a freight broker do?

The freight broker works within the company to manage the day-to-day tasks required to move goods from place to place. They hire carriers and monitor financial aspects such as invoicing, paying agents, and monitoring credit. The government may require additional fees and paperwork for a brokerage license, but not for becoming a freight agent.

What is a freight brokerage company?

Freight brokerage companies act as a liaison between a "shipper," or a business with goods to move, and a "carrier," or the business that has the ability to move those goods. They help the shipping industry run efficiently and smoothly.

How long does it take to become a freight broker?

It does not take long to set up your business as freight broker. The longer time is actually building up your business. As with almost any new startup business, it'll take time to build your client database before your income starts to increase. When you're just starting out, it can take an average of three to six months or longer to establish relationships and start building your client database.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance .

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."