Certified Administrative Professional with Microsoft Office Specialist (MOS) Associate (Vouchers Included)

The Certified Administrative Professional (CAP) certification is one of the most valuable credentials an administrative professional can hold. When held with a Microsoft Office Specialist Associate certification, you demonstrate that you can perform all administrative assistant duties and responsibilities at the highest level.

This course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and Microsoft Office Specialist certification at the Associate level. You will learn the fundamentals of workplace administration, including organizational communication, records management, and human resources. You will then learn advanced skills for using programs in the Microsoft Office suite.

By the completion of your CAP and Microsoft Office Specialist training, you will be fully prepared to take the CAP exam and the MO-200 and MO-201 (Excel), MO-100 and MO-101 (Word), MO-300 and MO-310 (PowerPoint), and MO-400 (Outlook) exams. To earn the Microsoft Office Specialist (MOS) Associate Certification, you must successfully complete 3 Associate level (MOS) exams of your choosing.

This course offers enrollment with vouchers. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.

What you will learn

• To perform the key duties and responsibilities of an administrative assistant
• To effectively use Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, at their most advanced level

How you will benefit

• Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge
• Set yourself up for success in an administrative career by learning relevant real-world skills
• Gain the knowledge necessary to pass the CAP exam
• You will receive IAAP Membership and a study guide upon qualification for the CAP exam
• Be prepared to sit for the Microsoft Office Specialist (MOS) Associate Certification Exams

1. Microsoft Office Specialist (MOS) Associate Certification
1. Microsoft Excel
2. MicrosoftWord
3. Microsoft PowerPoint
4. Microsoft Outlook
2. Certified Administrative Professional
   1. Organizational Communication (Part 1)
   2. Organizational Communication (Part 2)
   3. Business Writing and Document Production
   4. Technology and Information Distribution
   5. Office and Records Management
   6. Event and Project Management
   7. Human Resources
   8. Financial Functions
   9. Workplace Behaviors and Activities (Part 1)
   10. Workplace Behaviors and Activities (Part 2)
   11. Workplace Behaviors and Activities (Part 3)
   12. Becoming an Administrative Assistant and Advancing Your Career

Requirements:

Hardware Requirements:

• This course must be taken on a PC. Macs are not compatible.

Software Requirements:

• PC: Windows 10 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
• Microsoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.
• Adobe Acrobat Reader .
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. Reading assignments in each lesson will be linked to the eBook for the designated reading.

• The Administrative Professional: Technology and Procedures (eBook)

Prerequisites:

While there are no prerequisites to take this course bundle, you should be familiar with using a personal computer, mouse, and keyboard. You should be comfortable in a Windows environment and have the ability to launch and close activities and navigate to information stored on the computer. You should also have an ability to manage files and folders.

Certification Requirements:

Certified Administrative Professional (CAP)

You must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.

Candidates must meet specific education and administrative office support professional experience, which are:

• No College Degree - 4 years of relevant work experience is required
• Associates Degree - 3 years of relevant work experience is required
• Bachelor's Degree - 2 years of relevant work experience is required

All relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:

• Communicate within the organization (both verbal and written)
• Conduct business writing, including proofreading and editing
• Maintain office functions and record keeping
• Plan meetings, events, and arrange travel
• Maintain budgets and basic accounting functions
• Manage time and other resources for themselves and others
• Utilize technology, including virtual and mobile, with strong computer and internet research skills
• Coordinate communications between internal staff and/or external clients

Microsoft Office Specialist (MOS) Associate

To earn the Microsoft Office Specialist: Associate certification, pass three of the following exams:

• MO-100: Microsoft Word
• MO-200: Microsoft Excel
• MO-300: Microsoft PowerPoint
• MO-400: Microsoft Outlook

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

What is a Certified Administrative Professional? What does a Certified Administrative Professional do?

Secretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.

How much can I earn with a CAP certification?

According to ZipRecruiter, the average salary for a Certified Administrative Professional in the U.S. is $44,338. Administrative professional salaries typically range between $24,500 and $68,500 a year. The average hourly rate for administrative professionals is $21 per hour.

Does this course prepare you for a certification?

Yes, you will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.

You will also be prepared for the Microsoft Office Specialist (MOS) certification exams for PowerPoint, Outlook, Word and Excel. Upon successful completions of 3 Associate level (MOS) exams of your choosing you will earn your Microsoft Office Specialist (MOS) Associate Certification.

How many exam vouchers will I receive with this course?

You will receive four exam vouchers, one exam voucher for the CAP exam and three exam vouchers for the Microsoft MOS exams.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

Hope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

Hope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."