{"product_id":"sales-representative","title":"Sales Representative Training","description":"\u003cp class=\"course-intro\"\u003eThis Sales Representative training is a skills-first certificate program that prepares you to execute the complete modern sales cyclefrom prospecting, discovery, objection handling, negotiation, closing, and follow-up. You will learn to use customer-centric communication and today's tools (CRM, virtual selling, social selling, and emerging AI-enabled workflows).\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e100 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2204\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eModern buyers are informed, time-constrained, and skeptical of generic sales pitches. As a result, sales performance increasingly depends on structured processes, empathy-driven relationship building, confident objection handling, and fluency with tools such as CRMs, LinkedIn, automation, and enablement platforms. This sales training program is designed to help you operate in a practical, end-to-end pathway aligned with contemporary selling styles that work.\u003c\/p\u003e\n\u003cp\u003eThroughout this sales representative course, you will develop full-cycle competence across the sales journey—prospecting to retention—through sequential modules and applied practice covering qualification, needs analysis, tailored presentations, demos, negotiation, and closing. With a growing reliance on modern sales technology, you will also cover CRM discipline, virtual selling and AI\/data-driven workflows. This sales course culminates in a capstone simulation in which you will develop a complete real-world sales cycle end-to-end, demonstrating your job-ready selling behavior and professional follow-through.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eExecute the full professional sales process with consistent follow-through—from prospecting and qualification to close and post-sale relationship management\u003c\/li\u003e \u003cli\u003eProspect, qualify, and nurture leads using inbound\/outbound methods and social selling approaches\u003c\/li\u003e \u003cli\u003eConduct discovery and needs analysis using active listening, effective questioning, and persona-based alignment\u003c\/li\u003e \u003cli\u003ePresent value through tailored messaging, storytelling, and demonstrations, while handling objections and negotiating win-win outcomes\u003c\/li\u003e \u003cli\u003eUse CRM and modern sales tools to manage pipeline, follow-up, relationship continuity, and adapt to trends (virtual selling, AI\/data-driven selling)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eIncrease your employability and performance by demonstrating full-cycle sales readiness—not just scripts or prospecting, but end-to-end execution\u003c\/li\u003e \u003cli\u003eClose more consistently by using proven objection handling and negotiation frameworks instead of improvising under pressure\u003c\/li\u003e \u003cli\u003eBuild stronger customer relationships (and more repeat\/referral business) through customer-centric communication, empathy, and listening skills\u003c\/li\u003e \u003cli\u003eImprove productivity and follow-through with CRM discipline and modern sales tech—helping you manage pipeline, prioritize next steps, and reduce missed opportunities\u003c\/li\u003e \u003cli\u003eFinish with a portfolio-ready capstone of a complete sales-cycle simulation that demonstrates practical competence to employers or clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eIntroduction to Professional Selling \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eSales fundamentals and modern customer journey\u003c\/li\u003e \u003cli\u003eEthics and professionalism\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eSales Process \u0026amp; Methodologies \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eUnderstanding the sales cycle\u003c\/li\u003e \u003cli\u003eMethodologies and approaches\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eProspecting \u0026amp; Lead Generation \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eTargeting and research\u003c\/li\u003e \u003cli\u003eLead generation techniques\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eNeeds Analysis \u0026amp; Relationship Building \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eBuilding rapport\u003c\/li\u003e \u003cli\u003eNeeds assessment and solution alignment\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eSales Presentations \u0026amp; Demonstrations \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eCrafting presentations for impact\u003c\/li\u003e \u003cli\u003eDelivering effective demos\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOvercoming Objections \u0026amp; Negotiation \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eObjection handling\u003c\/li\u003e \u003cli\u003eNegotiation and closing techniques\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eClosing the Sale \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eClosing signals and timing\u003c\/li\u003e \u003cli\u003eFormalizing the deal\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eCRM \u0026amp; Follow-Up \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eCRM tools and techniques\u003c\/li\u003e \u003cli\u003eAfter-sale service\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eSales Technology \u0026amp; Trends \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eDigital tools for sales\u003c\/li\u003e \u003cli\u003eEmerging trends\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can be taken on either a PC, Mac, or Chromebook.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.\u003c\/li\u003e \u003cli\u003eMac: macOS 12 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003eAny word processing application (not included in enrollment).\u003c\/li\u003e \u003cli\u003e Microsoft Word Online \u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment and will be available online.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNo prior experience required. Basic computer literacy, basic business communication, and comfort using email plus web-based tools.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eSean Smiley \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSean Smiley is a sales and sales leadership veteran with 35+ years of experience building teams and scaling revenue across multiple industries. As a former VP of North American Sales for a multibillion-dollar electronics manufacturer, he grew his division from $85 million to nearly $500 million in four years. He later founded and scaled his own audio-visual company to $5 million and helped multiple European manufacturers successfully expand into the U.S. market. His background brings learners practical, real-world expertise across prospecting, pipeline discipline, negotiation, closing, and performance management—the exact skills emphasized throughout the Sales Representative Mastery program.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is the average salary of a sales representative? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBased on Zippia data, the average sales representative in the U.S. earns approximately $56,591 per year ($27.21 per hour). Salaries typically range from $33,000 for entry-level positions to over $94,000 for top-tier senior roles.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is a sales representative? What does a sales representative do? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA sales representative sells products or services to potential customers. They work for companies and businesses to promote products and services. They identify prospective customers, build relationships with them, and persuade them to make purchases. Sales representatives perform cold calls, attend trade shows, and host product demonstrations to generate leads and close deals. They also maintain a good understanding of the market and competition. Successful sales representatives possess advanced communication and interpersonal skills.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNo.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 6 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318473769148,"sku":"_GES2204","price":1450.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES2204.jpg?v=1787605172","url":"https:\/\/shop.videogamepalooza.org\/products\/sales-representative","provider":"Video Game Palooza","version":"1.0","type":"link"}