{"product_id":"certified-medical-administrative-assistant-ccma-plus-medical-terminology-voucher-included","title":"Certified Medical Administrative Assistant (CMAA) + Medical Terminology (Voucher Included)","description":"\u003cp class=\"course-intro\"\u003eYou will learn the professional traits and responsibilities to become a vital part of the healthcare team in a medical office, clinic, hospital, and other healthcare settings. You will also be prepared for the Certified Medical Administrative Assistant (CMAA) exam.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e220 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES1058\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eReady to enter an in-demand field? According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 16% through 2031, which is much faster than the average job. This online Certified Medical Administrative Assistant + Medical Terminology course will teach you medical terminology and how to become a valuable member of the healthcare team as an administrative medical assistant who handles a broad range of duties and is a skilled multitasker who directs the flow of patients through an office.\u003c\/p\u003e\n\u003cp\u003eThis online Certified Medical Administrative Assistant + Medical Terminology course will teach you medical terminology and how to become a valuable member of the healthcare team as an administrative medical assistant who handles a broad range of duties and is a skilled multitasker who directs the flow of patients through an office. Adequate patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.\u003c\/p\u003e\n\u003cp\u003eTheir duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal. This online medical administrative assistant course will prepare you for positions working alongside medical providers performing these administrative duties.\u003c\/p\u003e\n\u003cp\u003eThe medical terminology course introduces key concepts of medical language and human anatomy, emphasizing the interconnectedness of body systems in health and disease. The curriculum covers topics such as the musculoskeletal, cardiovascular, respiratory, nervous, and immune systems, along with mental health and special senses, with exams at the midterm and final stages. Students with prior knowledge can optionally test out by achieving a minimum score of 80%, replacing course content if desired. It is important to understand that this course feature only applies to the online Medical Terminology course, the standalone course, or advanced career training course bundles that include Medical Terminology.\u003c\/p\u003e\n\u003cp\u003eUpon completing this course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This online medical administrative assistant certification course includes a voucher that covers the fee for the exam.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFunding Disclaimer:\u003c\/strong\u003e For Workforce Innovation and Opportunity Act (WIOA) funded students, please consult with your funding source representative before taking advantage of the Medical Terminology test-out feature. Different funding programs may have specific requirements and\/or restrictions. If you attempt the test-out feature(s) in the Medical Terminology course without getting approval, your funding benefits may be jeopardized.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eLearn what is required to succeed as a Medical Administrative Assistant\u003c\/li\u003e \u003cli\u003eMaster multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients\u003c\/li\u003e \u003cli\u003eLearn best financial practices for a medical center\u003c\/li\u003e \u003cli\u003eMaster the fundamentals of medical terminology and ethical best practices\u003c\/li\u003e \u003cli\u003eUnderstand the basics of working with medical documents, medical billing, and coding processes\u003c\/li\u003e \u003cli\u003eIdentify the professional traits that a medical assistant must possess\u003c\/li\u003e \u003cli\u003eDiscuss the various administrative job duties of a medical assistant\u003c\/li\u003e \u003cli\u003eRecognize the importance of professional certification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eJump-start your career in the medical field\u003c\/li\u003e \u003cli\u003eLearn how to effectively communicate with prospective patients and fellow professionals in the medical industry\u003c\/li\u003e \u003cli\u003eUnderstand how to create positive, efficient experiences for patients to make them more comfortable\u003c\/li\u003e \u003cli\u003eProfessionalism represents the type of behavior that demonstrates your moral, ethical, and respectful attributes when interacting with patients and coworkers\u003c\/li\u003e \u003cli\u003eThe medical assistant has a critical role in the ambulatory care setting, performing administrative tasks under the direction of the provider.\u003c\/li\u003e \u003cli\u003eAn increasing number of employers now require that their medical assistants be certified.\u003c\/li\u003e \u003cli\u003ePrepared for certification shows that the medical assistant has met certain educational requirements and has committed to continuing their education going forward.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eMedical Terminology\u003c\/li\u003e \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eGetting Started\u003c\/li\u003e \u003cli\u003eHow to Take This Course\u003c\/li\u003e \u003cli\u003eTest-Out Exam 1: Lessons 1–Midterm Exam\u003c\/li\u003e \u003cli\u003eIntroduction to Medical Terminology and the Human Body in Health and Disease\u003c\/li\u003e \u003cli\u003eThe Musculoskeletal System\u003c\/li\u003e \u003cli\u003eThe Cardiovascular System\u003c\/li\u003e \u003cli\u003eThe Lymphatic and Immune Systems\u003c\/li\u003e \u003cli\u003eThe Respiratory System\u003c\/li\u003e \u003cli\u003eThe Digestive System\u003c\/li\u003e \u003cli\u003eThe Urinary System\u003c\/li\u003e \u003cli\u003eMidterm\u003c\/li\u003e \u003cli\u003eTest-Out Exam 2: Lessons 8–Final Exam\u003c\/li\u003e \u003cli\u003eThe Nervous System\u003c\/li\u003e \u003cli\u003eSpecial Senses: The Eyes and Ears\u003c\/li\u003e \u003cli\u003eThe Integumentary System\u003c\/li\u003e \u003cli\u003eThe Endocrine System\u003c\/li\u003e \u003cli\u003eMental Health\u003c\/li\u003e \u003cli\u003eMale and Female Reproductive Systems\u003c\/li\u003e \u003cli\u003eDiagnostic Procedures, Nuclear Medicine, and Complementary Medicine\u003c\/li\u003e \u003cli\u003eFinal Exam\u003c\/li\u003e \u003c\/ol\u003e \u003cli\u003eCertified Medical Administrative Assistant\u003c\/li\u003e \u003col style=\"list-style-type:upper-latin;\"\u003e \u003cli\u003eMedical Assisting Foundations\u003c\/li\u003e \u003cli\u003eProfessional Behavior\u003c\/li\u003e \u003cli\u003eLegal and Ethical Issues\u003c\/li\u003e \u003cli\u003eThe Art of Communicating\u003c\/li\u003e \u003cli\u003eTelecommunications, Telephone Professionalism, and Telephone Techniques\u003c\/li\u003e \u003cli\u003eWritten Communications\u003c\/li\u003e \u003cli\u003eMedical Office Environment\u003c\/li\u003e \u003cli\u003ePatient Scheduling\u003c\/li\u003e \u003cli\u003eManaging Medical Records\u003c\/li\u003e \u003cli\u003eIntroduction to Health Insurance\u003c\/li\u003e \u003cli\u003eMedical Coding: An Overview\u003c\/li\u003e \u003cli\u003ePatient Accounts\u003c\/li\u003e \u003cli\u003eInsurance Claims, Patient Billing, and Collections\u003c\/li\u003e \u003cli\u003eDaily Financial Practices\u003c\/li\u003e \u003cli\u003eManaging the Office\u003c\/li\u003e \u003cli\u003ePharmacology\u003c\/li\u003e \u003cli\u003eCertification\u003c\/li\u003e \u003cli\u003ePreparing for Your Career\u003c\/li\u003e \u003c\/ol\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can be taken on either a PC, Mac, or Chromebook.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 8 or later.\u003c\/li\u003e \u003cli\u003eMac: macOS 12 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003e Microsoft Word Online \u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader \u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment.\u003c\/p\u003e\n\u003cp\u003eThe following digital textbook for the Medical Terminology course is accessed via links in the course lessons:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cem\u003eComprehensive Medical Terminology for Health Professions, 1st Edition\u003c\/em\u003e (eBook)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe following textbooks will be shipped to you approximately 7-10 business days after enrollment in CMAA:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cem\u003eMedical Assisting: Administrative \u0026amp; Clinical Competencies, \u003c\/em\u003eby Michelle Blesi\u003c\/li\u003e \u003cli\u003e\n\u003cem\u003eWorkbook to Accompany Medical Assisting: Administrative \u0026amp; Clinical Competencies\u003c\/em\u003e, by Michelle Blesi\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note: You will receive a digital book if the physical book is on backorder.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThere are no prerequisites to take these courses.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIn order to sit for the national certification exam, candidates must have a high school diploma or equivalent. \u003cem\u003eCertification exams offered by NHA are only available online to candidates located in the US.\u003c\/em\u003e\u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eTammy Stanson\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTammy Stanson, RMA(AMT), CMA(AAMA), is a highly experienced and dedicated medical professional possessing over two decades of strong knowledge in medical assistant education, instruction, and practice. With her vast experience in clinical, administrative, and educational settings, Tammy began in 1996 as a Certified Medical Assistant (CMA) and has spent her career in family medicine and urgent care.\u003c\/p\u003e\n\u003cp\u003eThroughout her career, Tammy has not only worked as a CMA but also as a medical assisting instructor, demonstrating her commitment to creating a supportive and team-driven environment for students while enabling them to achieve their educational goals.\u003c\/p\u003e\n\u003cp\u003eTammy is passionate about excellent patient care and is committed to ensuring the next generations of medical assistants are prepared for the ever-changing healthcare industry. With expertise in educational methodology, teaching, and student success, Tammy is well-equipped to guide students through their Medical Assisting program and prepare them for successful careers.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCarline Dalgleish\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCarline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM\/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStacey O'Brien\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eStacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHilary Khouri\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLaTisha Cottingham\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM\/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBunny Reeves\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMedical Terminology Instructors\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors. \u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow much does an administrative medical assistant make?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to the U.S. Bureau of Labor Statistics, the median administrative medical assistant salary is $37,190. Your exact salary will vary and jobs are available everywhere, but the areas with the highest paying jobs for Administrative Medical Assistants include California, Texas, Florida, and Arizona.Your exact salary will vary, and jobs are available everywhere, but the areas with the highest paying jobs for Administrative Medical Assistants include California, Texas, Florida, and Arizona.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is a certified medical administrative assistant?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat does an administrative medical assistant do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAn Administrative Medical Assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more!\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the demand for administrative medical assistants?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe demand for Administrative Medical Assistants is high, and it is expected to grow 16 percent over the next several years according to the U.S. Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat personality traits are helpful for medical admins?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs a medical admin, you will interact with patients every day. In fact, you'll often be the first person to greet patients as they enter the medical facility. You'll need the ability to stay calm under pressure, as well as have a friendly demeanor. You'll need to multitask as this is a position that requires you to juggle a lot of moving parts (answering phones, talking with patients, charting, computer systems, interacting with other office staff including doctors, etc.) You should have the ability to take initiative and be a self-starter. The most successful medical administrative assistants are also organized, dependable, and understand the importance of confidentiality.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the difference between an administrative medical assistant and a medical assistant?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhere will I work as a medical administrative assistant?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMedical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you'll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs the CMAA a multiple-choice test?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes. The CMAA exam consists of 110 multiple-choice questions. The questions are weighted so some are worth more points than others, and you must score a minimum of 390 points in order to pass the exam. The exam must be taken at a PSI testing center, and you will be given 2 hours and 10 minutes to complete it.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat are the system requirements for online certification exam proctoring?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e You can check the compatibility of your device here. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course, coursework and your financial obligation.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I test-out of medical terminology content if I have previous knowledge of medical terminology?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. \u003cem\u003ePlease note: Third party funded students may not be eligible.\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 9 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318459318460,"sku":"_GES1058","price":5000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES1058.jpg?v=1787604450","url":"https:\/\/shop.videogamepalooza.org\/products\/certified-medical-administrative-assistant-ccma-plus-medical-terminology-voucher-included","provider":"Video Game Palooza","version":"1.0","type":"link"}