{"product_id":"certified-mediator-arbitrator","title":"Certificate in Mediation and Arbitration","description":"\u003cp class=\"course-intro\"\u003eThis online Certificate in Mediation and Arbitration course will provide you with the skills and knowledge needed to practice mediation and arbitration in your current career or private practice.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e200 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES425\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eThis course will provide you with the comprehensive training needed to become a certified mediation or arbitration professional. It is structured around the Mediators Without Borders INACCORD conflict resolution model and offers you the chance to practice your skills through simulated role-playing exercises. Skills covered include facilitating hearings, weighing evidence and testimony, and rendering awards, as well as fundamentals of conflict analysis and resolution. Upon successful completion, Mediators Without Borders will award you four individual certificates in Mediation, Applied Mediation Practice, Arbitration, and Professional Mediator and Arbitrator. A final exam is optional upon completion of the course.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePlease research your state's requirements before enrollment to ensure this course is the right fit for you. This course is not suitable for students in Arkansas and Georgia who desire to handle court-referred or court-ordered cases.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eDisclaimer: This course does not have an externship program through ed2go. Please check with your instructor for more information regarding externship opportunities.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eArticulate the use of the INACCORD Conflict Analysis model for use in mediation and arbitration\u003c\/li\u003e \u003cli\u003eExamine the three phases and four stages of the INACCORD model used in mediation and arbitration\u003c\/li\u003e \u003cli\u003eExplore the pre-interview and post-interview phases of the INACCORD mediation and arbitration model\u003c\/li\u003e \u003cli\u003eApply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation and arbitration cases\u003c\/li\u003e \u003cli\u003eApply INACCORD surveys to simulated mediation and arbitration cases, and analyze the results\u003c\/li\u003e \u003cli\u003eExamine and apply the INACCORD model to the most common workplace disputes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eReceive four individual certificates in Mediation, Applied Mediation Practice, Arbitration and Professional Mediator and Arbitrator\u003c\/li\u003e \u003cli\u003ePrepare yourself for a career as a mediator or arbitrator within the state or local government, finance, and insurance industries, or private practice\u003c\/li\u003e \u003cli\u003eUse your improved conflict resolution skills to solve disputes in the home or workplace\u003c\/li\u003e \u003cli\u003eUnderstand how to effectively help others negotiate and collaborate through disputes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eMediation Certificate \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eJustice and Alternative Dispute Resolution\u003c\/li\u003e \u003cli\u003eOverview of INACCORD Conflict Analysis Model\u003c\/li\u003e \u003cli\u003ePhases and Stages of the INACCORD Conflict Analysis Model\u003c\/li\u003e \u003cli\u003eThe Touchstone Skills Part I\u003c\/li\u003e \u003cli\u003eThe Touchstone Skills Part II\u003c\/li\u003e \u003cli\u003eCrafting the Memorandum of Agreement\u003c\/li\u003e \u003cli\u003eSpecial Issues in Mediation\u003c\/li\u003e \u003cli\u003eLegal Processes and Ethics\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eApplied Practice \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eINACCORD Conflict Analysis in Practice\u003c\/li\u003e \u003cli\u003eTouchstone Skills in Practice\u003c\/li\u003e \u003cli\u003eINACCORD Demo Practice\u003c\/li\u003e \u003cli\u003eFacilitating INACCORD Phase Two, Stage 1 Interventions\u003c\/li\u003e \u003cli\u003eFacilitating the INACCORD Caucus\u003c\/li\u003e \u003cli\u003eINACCORD Phase Two, Stages 2 \u0026amp; 3 Interventions\u003c\/li\u003e \u003cli\u003eINACCORD Phase Two, Stage 4 Interventions\u003c\/li\u003e \u003cli\u003eEthical Dilemmas and Mitigation\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eArbitration \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eArbitration, Justice, and Ethics\u003c\/li\u003e \u003cli\u003eINACCORD Conflict Analysis model for Arbitration \u0026amp; Phase One\u003c\/li\u003e \u003cli\u003eThe Preliminary Conference\u003c\/li\u003e \u003cli\u003eDirecting the Hearing: Part I\u003c\/li\u003e \u003cli\u003eDirecting the Hearing: Part II\u003c\/li\u003e \u003cli\u003eClosing the Hearing\u003c\/li\u003e \u003cli\u003eRendering the Award\u003c\/li\u003e \u003cli\u003eInternational Arbitration\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can be taken on either a PC or Mac.\u003c\/li\u003e \u003cli\u003eA microphone is required to participate in the role play practices.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 8 or later.\u003c\/li\u003e \u003cli\u003eMac: macOS 12 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003eMicrosoft Word (not included in enrollment).\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eIn Justice, INACCORD\u003c\/em\u003e\u003c\/li\u003e \u003cli\u003e\u003cem\u003eTouchstone Skills for Authentic Communication\u003c\/em\u003e\u003c\/li\u003e \u003cli\u003e\u003cem\u003eINACCORD Arbitration, Basic Skills for the New Arbitrator (PDF)\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note: You will receive a digital book if the physical book is on backorder.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must be able to use a browser and Microsoft Word to complete the assignments and navigate the online campus. You should have basic computer skills and be comfortable navigating the Internet and using email. You must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eState Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePlease research your state's requirements before enrollment to ensure this course is the right fit for you. This course is not suitable for students in Arkansas and Georgia who desire to handle court-referred or court-ordered cases.\u003c\/em\u003e\u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eBrian Luther\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBrian Luther is a Colorado licensed attorney and certified mediator and arbitrator. He has more than 15 years of mediation and dispute resolution experience. He spent eight years supervising and mentoring attorneys at LexisNexis, a leading legal research corporation and over five years as Lead Trainer and Internship Supervisor for Mediators Without Borders. Luther presides as an impartial Hearing Officer for the City of Longmont, Colorado and was just appointed as an alternate board member for the City of Longmont Board of Adjustments \u0026amp; Appeals. He is a graduate of Rutgers University and has a law degree from the New England School of Law.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNaseem Ghaffari\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNaseem Ghaffari, JD assists with investigations related to employee relations issues, while effectively and accurately maintaining confidential employee relations. She monitors precedents and manages consistency in EEO practices: Including critical incident management, investigations, contract negotiations, and resolution recommendations. Naseem has 7+ years' experience resolving disputes in the workplace and international environments and has extensive investigative experience. She is an expert in negotiations, bargaining, and mediation resulting in favorable agreements and contract terms. In order to do so, she fosters reconciliations to improve organizational effectiveness and employee performance. Most recently, she worked in the public sector as an Employee Relations, EEO and ADA consultant. In addition to this, she holds a Juris Doctorate, has a Masters Certification in International Conflict Resolution and Mediation, and is a Certified California Mediator.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNo.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete my course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successful completion of the course, you will be awarded a certificate of completion.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us\" form.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the difference between a mediator and an arbitrator?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA mediator is a professional who acts as a neutral party helping two or more people in conflict come to a collaborative, negotiated agreement that is referred to a Memorandum of Agreement. An arbitrator is a professional who acts as a neutral party but, unlike the mediator, functions more like a judge, hearing evidence and witnesses and then rendering an award to one party.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eThere are a lot of mediation trainings out there. What sets this apart from the others?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is one of the most comprehensive mediation and arbitration distance learning courses available with online learning that includes role play practice.\u003c\/p\u003e\n\u003cp\u003eThe proprietary INACCORD Conflict Analysis model is only available through this training, and offers students the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eA psychologically based empirical research model that tracks the role of emotions in conflict and client satisfaction and understanding at every stage of the ADR process.\u003c\/li\u003e \u003cli\u003eThe ability to recognize the emotional state of individual disputants in order to determine whether to use a relational approach with all parties in the same room or a directive approach that involves starting the sessions with disputants in separate rooms until a balance of emotions between disputants is achieved.\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eAre there any internship\/externship opportunities?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successful completion of the course, you may choose to submit an application to Mediators Without Borders to be considered for a referral network to work as a professionally Certified Mediator and Arbitrator or as a professional Interviewer.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the typical demographic\/target audience for this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMediation is a profession that is open to anyone with the desire to learn to negotiate, to facilitate others' negotiations, or to mediate simple and complex disputes.\u003c\/p\u003e Related Courses Certificate in Family Mediation \u003cbr\u003e CAREER TRAINING PROGRAM $3999.00 USD https:\/\/careertraining.ed2go.com\/aeap\/training-programs\/certified-family-mediator\/ LEARN MORE \u003ci class=\"fa fa-calendar ed-cat-week\" aria-hidden=\"true\"\u003e\u003c\/i\u003e6 Months \u003ci class=\"fa fa-clock-o ed-cat-week\" aria-hidden=\"true\"\u003e\u003c\/i\u003e240 Course Hours You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318455877820,"sku":"_GES425","price":7500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES425.jpg?v=1787604301","url":"https:\/\/shop.videogamepalooza.org\/products\/certified-mediator-arbitrator","provider":"Video Game Palooza","version":"1.0","type":"link"}