Shipping & Returns
Shipping Information
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods
- Standard Shipping (USPS First Class/Priority): 3-7 business days
- Economy Shipping: 7-14 business days
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
Returns Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy, you may return the item within 30 days of delivery.
Condition Requirements
- Items must be returned in the same condition as received
- Original packaging should be included when possible
- Video games must not have been played if sealed
How to Return
Contact us at info@videogamepalooza.org to initiate a return. We'll provide you with return instructions and a shipping address.
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Questions? Contact us at info@videogamepalooza.org