{"title":"Administrative","description":null,"products":[{"product_id":"certified-administrative-professional","title":"Certified Administrative Professional (Voucher Included)","description":"\u003cp class=\"course-intro\"\u003eThis course prepares you to sit for the Certified Administrative Professional (CAP) exam offered by the International Association of Administrative Professionals (IAAP). IAAP membership, Exam study guide, and exam voucher included.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e100 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES291\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eTo be a successful administrative professional, you must possess the skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.\u003c\/p\u003e\n\u003cp\u003eIn this Certified Administrative Professional course, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. It also covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology as you prepare to achieve your administrative professional certification.\u003c\/p\u003e\n\u003cp\u003eYou will gain event and project management skills, which include virtual meeting coordination—a skill that has become increasingly useful. Each CAP course module concludes with a quiz, helping you to effectively track your progress and test your skills. Your Certified Administrative Professional training includes IAAP membership, an exam study guide, and an exam voucher that covers the fee for the IAPP certification exam.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eUnderstand how to write business documents\u003c\/li\u003e \u003cli\u003eManaging information storage and distribution\u003c\/li\u003e \u003cli\u003eRecognize professional workplace activities and behaviors\u003c\/li\u003e \u003cli\u003eDiscover best practices for managing events and meetings, travel, projects, and materials\u003c\/li\u003e \u003cli\u003eIdentify key components of legal issues, and human resource policy and management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eObtain a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine\u003c\/li\u003e \u003cli\u003eDevelop a career plan and resume that will be reviewed by an instructor\u003c\/li\u003e \u003cli\u003ePrepare to register and sit for the IAAP Certified Administrative Professional certification exam that will give you a competitive edge in the marketplace\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eOrganizational Communication (Part 1) \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eUnderstanding the Workplace Team\u003c\/li\u003e \u003cli\u003eInteracting with Stakeholders\u003c\/li\u003e \u003cli\u003eCommunication Essentials\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOrganizational Communication (Part 2) \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eNetworking\u003c\/li\u003e \u003cli\u003eMotivation, Leadership, And Change Management\u003c\/li\u003e \u003cli\u003ePublic Speaking\u003c\/li\u003e \u003cli\u003eInternational Business\u003c\/li\u003e \u003cli\u003eOrganizational Structures And Systems\u003c\/li\u003e \u003cli\u003eLegal And Ethical Issues\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBusiness Writing and Document Production \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eBusiness Writing\u003c\/li\u003e \u003cli\u003eSoftware Applications\u003c\/li\u003e \u003cli\u003eManaging Hardware and Software\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eTechnology and Information Distribution \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eInformation Systems\u003c\/li\u003e \u003cli\u003eTelephone and Electronic Communication\u003c\/li\u003e \u003cli\u003eCopyright Laws and Intellectual Property\u003c\/li\u003e \u003cli\u003eResearch and Analysis\u003c\/li\u003e \u003cli\u003eManaging Remote Meetings\u003c\/li\u003e \u003cli\u003eInformation Distribution and Storage\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOffice and Records Management \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eFiling Standards\u003c\/li\u003e \u003cli\u003eFile Security\u003c\/li\u003e \u003cli\u003eCreating Workspaces\u003c\/li\u003e \u003cli\u003eManaging Materials and Supplies\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eEvent and Project Management \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eEvent Scheduling And Management\u003c\/li\u003e \u003cli\u003eTravel Planning\u003c\/li\u003e \u003cli\u003eMeeting Coordination\u003c\/li\u003e \u003cli\u003eProject Management And Negotiations\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eHuman Resources \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eHuman Resources Terminology and Processes\u003c\/li\u003e \u003cli\u003eEmployee Handbooks, Training, and Standard Operating Procedures\u003c\/li\u003e \u003cli\u003eEmployee Records and Evaluation\u003c\/li\u003e \u003cli\u003eStaffing And Onboarding\u003c\/li\u003e \u003cli\u003eHuman Resource Law and Harassment\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eFinancial Functions \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eBudgeting Basics\u003c\/li\u003e \u003cli\u003eIntroduction to Financial Statements\u003c\/li\u003e \u003cli\u003eIntroduction to Banking and Statement Reconciliation\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 1) \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eGoal Setting and Creativity\u003c\/li\u003e \u003cli\u003eProblem Solving and Decision Making\u003c\/li\u003e \u003cli\u003eTime Management and Stress Management\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 2) \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003ePlanning And Controlling\u003c\/li\u003e \u003cli\u003eMultitasking\u003c\/li\u003e \u003cli\u003eGenerational Distinctions\u003c\/li\u003e \u003cli\u003eDiversity and Inclusion\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 3) \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eSupply chain management\u003c\/li\u003e \u003cli\u003ePurchasing and logistics\u003c\/li\u003e \u003cli\u003eScheduling\u003c\/li\u003e \u003cli\u003eCustomer service\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBecoming an Administrative Assistant and Advancing Your Career \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eDuties and Traits\u003c\/li\u003e \u003cli\u003ePosition Options\u003c\/li\u003e \u003cli\u003eSeeking Employment\u003c\/li\u003e \u003cli\u003eCareer Planning\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can be taken on either a PC, Mac, or Chromebook.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.\u003c\/li\u003e \u003cli\u003eMac: macOS 12 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003e Microsoft Word Online \u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware must be installed and fully operational before the course begins.\u003c\/p\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. The following digital textbook for this course is accessed via links in the course lessons:\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e \u003cul\u003e \u003cli\u003e\u003cem\u003eThe Administrative Professional: Technology and Procedures (eBook)\u003c\/em\u003e\u003c\/li\u003e \u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThere are no prerequisites to take this course. However, you should be familiar with using a personal computer, mouse, and keyboard. You should be comfortable in a Windows environment and have the ability to launch and close activities and navigate to information stored on the computer. You should also have an ability to manage files and folders.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.\u003c\/p\u003e\n\u003cp\u003eCandidates must meet specific education and administrative office support professional experience, which are:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eNo College Degree - 4 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eAssociates Degree - 3 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eBachelor's Degree - 2 years of relevant work experience is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eCommunicate within the organization (both verbal and written)\u003c\/li\u003e \u003cli\u003eConduct business writing, including proofreading and editing\u003c\/li\u003e \u003cli\u003eMaintain office functions and record keeping\u003c\/li\u003e \u003cli\u003ePlan meetings, events, and arrange travel\u003c\/li\u003e \u003cli\u003eMaintain budgets and basic accounting functions\u003c\/li\u003e \u003cli\u003eManage time and other resources for themselves and others\u003c\/li\u003e \u003cli\u003eUtilize technology, including virtual and mobile, with strong computer and internet research skills\u003c\/li\u003e \u003cli\u003eCoordinate communications between internal staff and\/or external clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease visit for more detailed information on eligibility.\u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eBecky Swaim\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBecky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is a Certified Administrative Professional? What does a Certified Administrative Professional do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSecretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow much can I earn with a CAP certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to ZipRecruiter, the average salary for a Certified Administrative Professional in the U.S. is $44,338. Administrative professional salaries typically range between $24,500 and $68,500 a year. The average hourly rate for administrative professionals is $21 per hour.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, you will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete my course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successful completion of the course, you will be awarded a Certificate of Completion.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us\" form.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat will I do as an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat education do I need to become an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor most administrative professional positions, you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this one. There is a lot of competition for good administrative professional jobs, so getting formal training and earning a certification will put you ahead of the competition and make you more desirable to employers.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the average salary of an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe median salary across all office and administrative support positions according to the Bureau of Labor Statistics is nearly $35,000 per year. Your salary will vary depending on the type of administrative job you choose. For example, a financial clerk earns a median salary of $38,680 while a receptionist earns $28,390 and secretaries earn $37,870. According to a research study conducted by Microsoft, entry-level professionals who obtain a certification can earn almost $16,000 more per year than those without certification.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAre administrative professionals in demand?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhere do administrative professionals work?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAdministrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat qualities should a good administrative professional have?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIn order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you'll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you're assigned. Finally, you'll need to know how to provide good customer service.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318456238268,"sku":"_GES291","price":3495.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES291.jpg?v=1787604331"},{"product_id":"certified-administrative-professional-with-microsoft-office-specialist-associate-vouchers-included","title":"Certified Administrative Professional with Microsoft Office Specialist (MOS) Associate (Vouchers Included)","description":"\u003cp class=\"course-intro\"\u003eTrain for a career as an administrative assistant and master the Microsoft Office suite. This course bundle will prepare you for the Certified Administrative Professional exam (CAP) exam offered by the International Association of Administrative Professionals (IAAP) and the Microsoft Office Specialist (MOS) Associate certification. The IAAP membership, CAP exam study guide, and vouchers included.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e345 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2048\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eThe Certified Administrative Professional (CAP) certification is one of the most valuable credentials an administrative professional can hold. When held with a Microsoft Office Specialist Associate certification, you demonstrate that you can perform all administrative assistant duties and responsibilities at the highest level.\u003c\/p\u003e\n\u003cp\u003eThis course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and Microsoft Office Specialist certification at the Associate level. You will learn the fundamentals of workplace administration, including organizational communication, records management, and human resources. You will then learn advanced skills for using programs in the Microsoft Office suite.\u003c\/p\u003e\n\u003cp\u003eBy the completion of your CAP and Microsoft Office Specialist training, you will be fully prepared to take the CAP exam and the MO-200 and MO-201 (Excel), MO-100 and MO-101 (Word), MO-300 and MO-310 (PowerPoint), and MO-400 (Outlook) exams. To earn the Microsoft Office Specialist (MOS) Associate Certification, you must successfully complete 3 Associate level (MOS) exams of your choosing.\u003c\/p\u003e\n\u003cp\u003eThis course offers enrollment with vouchers. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eTo perform the key duties and responsibilities of an administrative assistant\u003c\/li\u003e \u003cli\u003eTo effectively use Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, at their most advanced level\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge\u003c\/li\u003e \u003cli\u003eSet yourself up for success in an administrative career by learning relevant real-world skills\u003c\/li\u003e \u003cli\u003eGain the knowledge necessary to pass the CAP exam\u003c\/li\u003e \u003cli\u003eYou will receive IAAP Membership and a study guide upon qualification for the CAP exam\u003c\/li\u003e \u003cli\u003eBe prepared to sit for the Microsoft Office Specialist (MOS) Associate Certification Exams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type:upper-roman;\"\u003e \u003cli\u003eMicrosoft Office Specialist (MOS) Associate Certification\u003c\/li\u003e \u003col style=\"list-style-type:upper-latin;\"\u003e \u003cli\u003eMicrosoft Excel\u003c\/li\u003e \u003cli\u003eMicrosoftWord\u003c\/li\u003e \u003cli\u003eMicrosoft PowerPoint\u003c\/li\u003e \u003cli\u003eMicrosoft Outlook\u003c\/li\u003e \u003c\/ol\u003e \u003cli\u003eCertified Administrative Professional \u003col style=\"list-style-type:upper-latin;\"\u003e \u003cli\u003eOrganizational Communication (Part 1)\u003c\/li\u003e \u003cli\u003eOrganizational Communication (Part 2)\u003c\/li\u003e \u003cli\u003eBusiness Writing and Document Production\u003c\/li\u003e \u003cli\u003eTechnology and Information Distribution\u003c\/li\u003e \u003cli\u003eOffice and Records Management\u003c\/li\u003e \u003cli\u003eEvent and Project Management\u003c\/li\u003e \u003cli\u003eHuman Resources\u003c\/li\u003e \u003cli\u003eFinancial Functions\u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 1)\u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 2)\u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 3)\u003c\/li\u003e \u003cli\u003eBecoming an Administrative Assistant and Advancing Your Career\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course must be taken on a PC. Macs are not compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.\u003c\/li\u003e \u003cli\u003eMicrosoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. Reading assignments in each lesson will be linked to the eBook for the designated reading.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eThe Administrative Professional: Technology and Procedures (eBook)\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile there are no prerequisites to take this course bundle, you should be familiar with using a personal computer, mouse, and keyboard. You should be comfortable in a Windows environment and have the ability to launch and close activities and navigate to information stored on the computer. You should also have an ability to manage files and folders.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertified Administrative Professional (CAP)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.\u003c\/p\u003e\n\u003cp\u003eCandidates must meet specific education and administrative office support professional experience, which are:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eNo College Degree - 4 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eAssociates Degree - 3 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eBachelor's Degree - 2 years of relevant work experience is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eCommunicate within the organization (both verbal and written)\u003c\/li\u003e \u003cli\u003eConduct business writing, including proofreading and editing\u003c\/li\u003e \u003cli\u003eMaintain office functions and record keeping\u003c\/li\u003e \u003cli\u003ePlan meetings, events, and arrange travel\u003c\/li\u003e \u003cli\u003eMaintain budgets and basic accounting functions\u003c\/li\u003e \u003cli\u003eManage time and other resources for themselves and others\u003c\/li\u003e \u003cli\u003eUtilize technology, including virtual and mobile, with strong computer and internet research skills\u003c\/li\u003e \u003cli\u003eCoordinate communications between internal staff and\/or external clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eMicrosoft Office Specialist (MOS) Associate\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo earn the Microsoft Office Specialist: Associate certification, pass three of the following exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eMO-100: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-200: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-300: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e\n\u003c\/ul\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eBecky Swaim\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBecky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTracy Berry\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTracy Berry has been a senior graphic designer\/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting\/productivity applications.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is a Certified Administrative Professional? What does a Certified Administrative Professional do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSecretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow much can I earn with a CAP certification? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to ZipRecruiter, the average salary for a Certified Administrative Professional in the U.S. is $44,338. Administrative professional salaries typically range between $24,500 and $68,500 a year. The average hourly rate for administrative professionals is $21 per hour.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, you will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.\u003c\/p\u003e\n\u003cp\u003eYou will also be prepared for the Microsoft Office Specialist (MOS) certification exams for PowerPoint, Outlook, Word and Excel. Upon successful completions of 3 Associate level (MOS) exams of your choosing you will earn your Microsoft Office Specialist (MOS) Associate Certification.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow many exam vouchers will I receive with this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou will receive four exam vouchers, one exam voucher for the CAP exam and three exam vouchers for the Microsoft MOS exams.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318456303804,"sku":"_GES2048","price":7500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES2048.jpg?v=1787604334"},{"product_id":"certified-administrative-professional-with-microsoft-office-specialist-expert-vouchers-included","title":"Certified Administrative Professional with Microsoft Office Specialist (MOS) Expert (Vouchers Included)","description":"\u003cp class=\"course-intro\"\u003eTrain for a career as an administrative assistant and learn the Microsoft Office suite. This course bundle will prepare you for the Certified Administrative Professional (CAP) exam offered by the International Association of Administrative Professionals (IAAP) and the Microsoft Office Specialist (MOS) Expert certification exams for Word, Excel, PowerPoint, Outlook, and Access.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e435 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2047\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eCertified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Expert are two of the most valuable credentials an administrative professional can hold. These certifications prove that you can effectively perform administrative assistant duties and responsibilities in any industry.\u003c\/p\u003e\n\u003cp\u003eThis course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and MOS certification exams for Word, Excel, PowerPoint, Outlook, and Access. You will learn the fundamentals of workplace administration, including organizational communication, management, and human resources. You will then learn to how to effectively use programs in the Microsoft Office suite.\u003c\/p\u003e\n\u003cp\u003eBy course completion, you will be fully prepared to take the CAP exam and the MO-200 and MO-201 (Excel), MO-100 and MO-101 (Word), MO-300 and MO-310 (PowerPoint), MO-400 (Outlook), and MO-500 (Access) exams. To earn the Microsoft Office Specialist (MOS) Associate Certification, you must successfully complete 3 Associate level (MOS) exams of your choosing and any two Expert level exams.\u003c\/p\u003e\n\u003cp\u003eThis course offers enrollment with vouchers. The vouchers cover the fees to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eTo perform the key duties and responsibilities of an administrative assistant\u003c\/li\u003e \u003cli\u003eTo effectively use Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Access\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eBe prepared for the Microsoft Office Specialist (MOS) Expert Certification exams\u003c\/li\u003e \u003cli\u003eBe prepared for the Certified Administrative Professional (CAP) exam\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type:upper-roman;\"\u003e \u003cli\u003e Microsoft Office Specialist (MOS) Expert Certification \u003col style=\"list-style-type:upper-latin;\"\u003e \u003cli\u003eMicrosoft Word\u003c\/li\u003e \u003cli\u003eMicrosoft Excel\u003c\/li\u003e \u003cli\u003eMicrosoft PowerPoint\u003c\/li\u003e \u003cli\u003eMicrosoft Outlook\u003c\/li\u003e \u003cli\u003eMicrosoft Access \u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eCertified Administrative Professional \u003col style=\"list-style-type: upper-latin;\"\u003e \u003cli\u003eOrganizational Communication (Part 1)\u003c\/li\u003e \u003cli\u003eOrganizational Communication (Part 2)\u003c\/li\u003e \u003cli\u003eBusiness Writing and Document Production\u003c\/li\u003e \u003cli\u003eTechnology and Information Distribution\u003c\/li\u003e \u003cli\u003eOffice and Records Management\u003c\/li\u003e \u003cli\u003eEvent and Project Management\u003c\/li\u003e \u003cli\u003eHuman Resources\u003c\/li\u003e \u003cli\u003eFinancial Functions\u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 1)\u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 2)\u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 3)\u003c\/li\u003e \u003cli\u003eBecoming an Administrative Assistant and Advancing Your Career\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course must be taken on a PC. Macs are not compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.(Windows 11 users, it is recommended to have 8-16GB of RAM for best results.)\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and is also compatible.\u003c\/li\u003e \u003cli\u003eMicrosoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. Textbook assignments in each lesson will be linked to the eBook for the designated reading.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eThe Administrative Professional: Technology and Procedures (eBook)\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note: You will receive a digital book if the physical book is on backorder.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThere are no prerequisites to take this course bundle.However, you should be familiar with using a personal computer, mouse, and keyboard. You should be comfortable in a Windows environment and have the ability to launch and close activities and navigate to information stored on the computer. You should also have an ability to manage files and folders.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertified Administrative Professional (CAP)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.\u003c\/p\u003e\n\u003cp\u003eCandidates must meet specific education and administrative office support professional experience, which are:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eNo College Degree - 4 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eAssociates Degree - 3 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eBachelor's Degree - 2 years of relevant work experience is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eCommunicate within the organization (both verbal and written)\u003c\/li\u003e \u003cli\u003eConduct business writing, including proofreading and editing\u003c\/li\u003e \u003cli\u003eMaintain office functions and record keeping\u003c\/li\u003e \u003cli\u003ePlan meetings, events, and arrange travel\u003c\/li\u003e \u003cli\u003eMaintain budgets and basic accounting functions\u003c\/li\u003e \u003cli\u003eManage time and other resources for themselves and others\u003c\/li\u003e \u003cli\u003eUtilize technology, including virtual and mobile, with strong computer and internet research skills\u003c\/li\u003e \u003cli\u003eCoordinate communications between internal staff and\/or external clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eMicrosoft Office Specialist (MOS) Expert\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo earn a Microsoft Office Specialist: Expert certification, you must complete the following requirements:\u003c\/p\u003e\n\u003cp\u003eEarn a Microsoft Office Specialist Associate certification by passing three of the following Associate exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: \u003cul\u003e \u003cli\u003eMO-100: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-200: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-300: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: \u003cul\u003e \u003cli\u003eMO-110: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-210: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-310: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAnd pass any two of the following three Expert exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: \u003cul\u003e \u003cli\u003eMO-101: Microsoft Word Expert\u003c\/li\u003e \u003cli\u003eMO-201: Microsoft Excel Expert\u003c\/li\u003e \u003cli\u003eMO-500: Microsoft Access Expert\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: \u003cul\u003e \u003cli\u003eMO-111: Microsoft Word Expert\u003c\/li\u003e \u003cli\u003eMO-211: Microsoft Excel Expert\u003c\/li\u003e \u003cli\u003eMO-500: Microsoft Access Expert\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e\n\u003c\/ul\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eBecky Swaim\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBecky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTracy Berry\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTracy Berry has been a senior graphic designer\/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting\/productivity applications.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSecretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow much can I earn with a CAP certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to Zippia, the average salary for an administrative professional in the U.S. is $39,486. Administrative professional salaries typically range between $23,000 and $65,000 a year. The average hourly rate for administrative professionals is $18.98 per hour.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes. You will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.\u003c\/p\u003e\n\u003cp\u003eYou will also be prepared for the Microsoft Office Specialist (MOS) certification exams: Word, Excel, PowerPoint, Outlook, and Access. To earn the Microsoft Office Specialist (MOS) Expert Certification, you must earn the Associate certification by completing three of the following exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: MO-100 (Word), MO-200 (Excel), MO-300 (PowerPoint), or MO-400 (Outlook)\u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: MO-110 (Word), MO-210 (Excel), MO-310 (PowerPoint), or MO-400 (Outlook)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAnd complete two of the following expert exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: MO-101 (Word Expert), MO-201 (Excel Expert), or MO-500 (Access Expert)\u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: MO-111 (Word Expert), MO-211 (Excel Expert), or MO-500 (Access Expert)\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow many exam vouchers will I receive with this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou will receive six exam vouchers, one voucher for the CAP exam and five vouchers for the Microsoft MOS exams. To earn the Microsoft Office Specialist (MOS) Expert Certification, you must earn the Associate certification by completing the MO-100 (Word), MO-200 (Excel), and MO-300 (PowerPoint) exams, and also complete two of the following expert exams: MO-101 (Word), MO-202 (Excel), or MO-500 (Access).\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318456336572,"sku":"_GES2047","price":7500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/hero_92643f3c-b919-45e1-8a77-fe3212b30f83.jpg?v=1787608503"},{"product_id":"certified-virtual-assistant","title":"Certified Virtual Assistant","description":"\u003cp class=\"course-intro\"\u003eMaster the skills of a virtual assistant in this virtual assistant training course and start your own virtual assistant business. Learn how to set up your virtual assistant packages, rates, and contracts, along with the tools for virtual assistants to offer a list of services for remote work.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e240 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2130\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eThere is no shortage of jobs for online freelancers. In fact, Statista reports that in 2020, over 59 million people in the U.S. were freelancing. It is projected that in 2027, 86.5 million people will be freelancing, making up 50.9% of the total U.S. workforce. Virtual assistant salaries and monthly\/yearly income vary based on experience, type of clients, and special skills. Some salaries start as low as $4\/hour in the Philippines to as high as $65\/hour in the U.S. Highly specialized skills will demand higher salaries, such as $75-$150\/hour.\u003c\/p\u003e\n\u003cp\u003eWhether you want to thrive in one of the many types of work-from-home jobs, such as a freelance social media manager, video editor, graphic designer, bookkeeper, or ad expert, or are unsure which niche to choose, the Certified Virtual Assistant (CVA) program will provide you with the advanced skills to become a virtual assistant. After completing this on-demand certification program, you will have the knowledge and credentials to serve your clients from a higher level, attract a consistent flow of new client work and massively scale your business.\u003c\/p\u003e\n\u003cp\u003eUpon successfully completing the final exam, you will earn the Certified Virtual Assistant (CVA) certification through Lovegevity.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThe blueprint on how to set your business up for long-term success by establishing the proper legal business structure, exploring insurance options, developing a lucrative rate structure, creating a branding style guide, and investing in tools and resources that help you work smarter, not harder, and more\u003c\/li\u003e \u003cli\u003eMaster expert-level project management strategies by following our proven frameworks and best practices\u003c\/li\u003e \u003cli\u003eAdvanced leadership and networking skills to solidify your authority and impact and gain the confidence to grow a team of professionals your clients can trust\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eUnlock best practices on how to activate your freedom lifestyle by transitioning from a corporate\/9-to-5 role to running your own freelance business full-time\u003c\/li\u003e \u003cli\u003eIdentify your superpowers and business niche and build a freelance business based on your passion (so \"work\" never feels like \"work\" again)\u003c\/li\u003e \u003cli\u003eTap into failproof secrets on pricing and packaging your services and developing win-win proposals your dream clients will race to approve so they can start working with you\u003c\/li\u003e \u003cli\u003eDig deep into the tech and systems you need to thrive as a business owner and implement profitable marketing campaigns, sales funnels, workflows and automated systems, cyber security policies, SEO practices, and more\u003c\/li\u003e \u003cli\u003eDevelop the next-level customer service and problem-solving skills you need to wow clients and keep them referring to you and coming back to work with you again and again\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eOverview of VA Careers\u003c\/li\u003e \u003cli\u003eFinding Your Niche (Superpower)\u003c\/li\u003e \u003cli\u003eSetting Up Your Business\u003c\/li\u003e \u003cli\u003eHow To Sell \u0026amp; Book New Clients\u003c\/li\u003e \u003cli\u003eHow to Charge for Your Services\u003c\/li\u003e \u003cli\u003eMarketing Systems, Workflows, \u0026amp; Automations\u003c\/li\u003e \u003cli\u003eProject Management\u003c\/li\u003e \u003cli\u003eCustomer Service \u0026amp; Problem Solving\u003c\/li\u003e \u003cli\u003eEstablishing Your Authority \u0026amp; Growing Your Team\u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can be taken on either a PC, Mac, or Chromebook.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.\u003c\/li\u003e \u003cli\u003eMac: macOS 12 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003e Microsoft Word Online \u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader \u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment and will be available online.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThere are no prerequisites to complete this course.\u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eKendra Callow-Burgess, CVA\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKendra Callow-Burgess is an experienced virtual assistant and online business manager with a passion for streamlining operations and empowering businesses to reach their full potential. She provides expertise in administration, project management, and online business operations, making her an invaluable mentor for those embarking on their virtual assisting journey. As the instructor for the Certified Virtual Assisting program, Kendra provides students with the practical skills needed to excel in this dynamic field, preparing them to confidently navigate the complexities of the online landscape.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow much do virtual assistants make?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to Indeed.com, the average virtual assistant salary in the U.S. is $23.87 an hour or $71,904 per year.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, you will complete the Certified Virtual Assistant (CVA) exam as the final exam in the course to earn the certification through Lovegevity.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 9 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318460235964,"sku":"_GES2130","price":7000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES2130.jpg?v=1787604519"},{"product_id":"executive-assistant-voucher-included","title":"Executive Assistant (Voucher Included)","description":"\u003cp class=\"course-intro\"\u003ePrepare for a dynamic career as an executive assistant with comprehensive training in business operations, communication, and leadership, plus Certified Administrative Professional (CAP) exam prep. Gain the skills and confidence to support executives effectively and stand out in today's competitive workplace.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e235 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2080\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eAn executive assistant needs a broad skill set to be able to provide direct support to their organization's leadership. If you're pursuing a career as an executive assistant, this course will prepare you for the Certified Administrative Professional (CAP) and teach you key business management skills. This body of knowledge will help you thrive in an executive assistant role in any corporate office setting.\u003c\/p\u003e\n\u003cp\u003eYou will learn the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You'll also gain an understanding of financial and accounting terms, successful negotiation strategies, the marketing process, employment law, compliance and regulatory requirements, and licensing, permits, and taxes.\u003c\/p\u003e\n\u003cp\u003eThe CAP training course includes the IAAP membership, Exam study guide, and an exam voucher that covers the fee for the exam.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop basic practical and managerial skills\u003c\/li\u003e \u003cli\u003eExplore important topics in running operations in accord with legal requirements\u003c\/li\u003e \u003cli\u003eLearn about how taxes affect a business, whether it's a sole proprietorship, partnership, or corporation\u003c\/li\u003e \u003cli\u003eUnderstand the process of negotiating, evaluate negotiation styles, and consider successful negotiation strategies for most environments\u003c\/li\u003e \u003cli\u003eKnow the seven management disciplines essential to business success\u003c\/li\u003e \u003cli\u003eEffective organizational and business communication\u003c\/li\u003e \u003cli\u003eThe fundamentals of administrative roles including human resources, financial responsibilities, and event and project management\u003c\/li\u003e \u003cli\u003eEssential workplace skills\u003c\/li\u003e \u003cli\u003ePrepare for the IAAP Certified Administrative Professional exam\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge\u003c\/li\u003e \u003cli\u003eDevelop communication skills that will allow you to thrive in a professional environment\u003c\/li\u003e \u003cli\u003eSet yourself apart from competitors by receiving management training\u003c\/li\u003e \u003cli\u003eReceive IAAP Membership and Study Guide upon qualification for the CAP exam\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eCertified Administrative Professional \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eOrganizational Communication (Part 1) \u003col\u003e \u003cli\u003eUnderstanding the Workplace Team\u003c\/li\u003e \u003cli\u003eInteracting with Stakeholders\u003c\/li\u003e \u003cli\u003eCommunication Essentials\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOrganizational Communication (Part 2) \u003col\u003e \u003cli\u003eNetworking\u003c\/li\u003e \u003cli\u003eMotivation, Leadership, And Change Management\u003c\/li\u003e \u003cli\u003ePublic Speaking\u003c\/li\u003e \u003cli\u003eInternational Business\u003c\/li\u003e \u003cli\u003eOrganizational Structures And Systems\u003c\/li\u003e \u003cli\u003eLegal And Ethical Issues\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBusiness Writing and Document Production \u003col\u003e \u003cli\u003eBusiness Writing\u003c\/li\u003e \u003cli\u003eSoftware Applications\u003c\/li\u003e \u003cli\u003eManaging Hardware and Software\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eTechnology and Information Distribution \u003col\u003e \u003cli\u003eInformation Systems\u003c\/li\u003e \u003cli\u003eTelephone and Electronic Communication\u003c\/li\u003e \u003cli\u003eCopyright Laws and Intellectual Property\u003c\/li\u003e \u003cli\u003eResearch and Analysis\u003c\/li\u003e \u003cli\u003eManaging Remote Meetings\u003c\/li\u003e \u003cli\u003eInformation Distribution and Storage\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOffice and Records Management \u003col\u003e \u003cli\u003eFiling Standards\u003c\/li\u003e \u003cli\u003eFile Security\u003c\/li\u003e \u003cli\u003eCreating Workspaces\u003c\/li\u003e \u003cli\u003eManaging Materials and Supplies\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eEvent and Project Management \u003col\u003e \u003cli\u003eEvent Scheduling And Management\u003c\/li\u003e \u003cli\u003eTravel Planning\u003c\/li\u003e \u003cli\u003eMeeting Coordination\u003c\/li\u003e \u003cli\u003eProject Management And Negotiations\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eHuman Resources \u003col\u003e \u003cli\u003eHuman Resources Terminology and Processes\u003c\/li\u003e \u003cli\u003eEmployee Handbooks, Training, and Standard Operating Procedures\u003c\/li\u003e \u003cli\u003eEmployee Records and Evaluation\u003c\/li\u003e \u003cli\u003eStaffing And Onboarding\u003c\/li\u003e \u003cli\u003eHuman Resource Law and Harassment\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eFinancial Functions \u003col\u003e \u003cli\u003eBudgeting Basics\u003c\/li\u003e \u003cli\u003eIntroduction to Financial Statements\u003c\/li\u003e \u003cli\u003eIntroduction to Banking and Statement Reconciliation\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 1) \u003col\u003e \u003cli\u003eGoal Setting and Creativity\u003c\/li\u003e \u003cli\u003eProblem Solving and Decision Making\u003c\/li\u003e \u003cli\u003eTime Management and Stress Management\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 2) \u003col\u003e \u003cli\u003ePlanning And Controlling\u003c\/li\u003e \u003cli\u003eMultitasking\u003c\/li\u003e \u003cli\u003eGenerational Distinctions\u003c\/li\u003e \u003cli\u003eDiversity and Inclusion\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 3) \u003col\u003e \u003cli\u003eSupply chain management\u003c\/li\u003e \u003cli\u003ePurchasing and logistics\u003c\/li\u003e \u003cli\u003eScheduling\u003c\/li\u003e \u003cli\u003eCustomer service\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBecoming an Administrative Assistant and Advancing Your Career \u003col\u003e \u003cli\u003eDuties and Traits\u003c\/li\u003e \u003cli\u003ePosition Options\u003c\/li\u003e \u003cli\u003eSeeking Employment\u003c\/li\u003e \u003cli\u003eCareer Planning\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eManagement Training \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eFinancial and Accounting Management\u003c\/li\u003e \u003cli\u003eMarketing Management\u003c\/li\u003e \u003cli\u003eStrategic Management in Operations\u003c\/li\u003e \u003cli\u003eLegal Issues in Operations\u003c\/li\u003e \u003cli\u003eLegal Aspects of Contracts\u003c\/li\u003e \u003cli\u003eTax Issues\u003c\/li\u003e \u003cli\u003eOrganizational Development and Change\u003c\/li\u003e \u003cli\u003eNegotiating Strategies\u003c\/li\u003e \u003cli\u003eBusiness Best Practices\u003c\/li\u003e \u003cli\u003eOrganization Leadership and Decision Making\u003c\/li\u003e \u003cli\u003eProject Management for Executives\u003c\/li\u003e \u003cli\u003eSeven Management Disciplines\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course can be taken on either a PC or Mac.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 8 or later.\u003c\/li\u003e \u003cli\u003eMac: macOS 12 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003eMicrosoft Office (not included in enrollment) or LibreOffice (free).\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003e QuickTime .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. Textbook assignments in each lesson of the CAP course will be linked to the eBook for the designated reading.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eThe Administrative Professional: Technology and Procedures (eBook)\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe following textbooks will be shipped to you approximately 7-10 business days after enrollment in the Management Training course:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eManaging by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials\u003c\/em\u003e\u003c\/li\u003e \u003cli\u003e\u003cem\u003eStrategic Planning - A Pragmatic Guide\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and have an understanding of a word-processing program (such as Word). This course is intended for anyone interested in developing their management skills.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.\u003c\/p\u003e\n\u003cp\u003eCandidates must meet specific education and administrative office support professional experience, which are:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eNo College Degree - 4 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eAssociates Degree - 3 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eBachelor's Degree - 2 years of relevant work experience is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll relevant work experience must have been earned within the last ten years.\u003c\/p\u003e\n\u003cp\u003eRelevant work experience qualifies as office and administrative professionals who engage in some, if not all, of the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eCommunicate within the organization (both verbal and written)\u003c\/li\u003e \u003cli\u003eConduct business writing, including proofreading and editing\u003c\/li\u003e \u003cli\u003eMaintain office functions and record keeping\u003c\/li\u003e \u003cli\u003ePlan meetings, events, and arrange travel\u003c\/li\u003e \u003cli\u003eManage projects\u003c\/li\u003e \u003cli\u003eEngage in or support human relations activities, such as hiring and compliance issues\u003c\/li\u003e \u003cli\u003eMaintain budgets and basic accounting functions\u003c\/li\u003e \u003cli\u003eManage time and other resources for themselves and others\u003c\/li\u003e \u003cli\u003eUtilize technology, including virtual and mobile, with strong computer and internet research skills\u003c\/li\u003e \u003cli\u003eCoordinate communications between internal staff and\/or external clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease visit for more detailed information on eligibility.\u003c\/p\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eBecky Swaim\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBecky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKatrina McBride\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKatrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKatherine Squires Pang\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKatherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eJerry L. Partridge\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eJerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A\u0026amp;M University.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow much can I earn with a CAP certification? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to Zippia, the average salary for an administrative professional in the U.S. is $39,486. Administrative professional salaries typically range between $23,000 and $65,000 a year. The average hourly rate for administrative professionals is $18.98 per hour.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes. You will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP).\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat will I do as an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat education do I need to become an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor most administrative professional positions, you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this one. There is a lot of competition for good administrative professional jobs, so getting formal training and earning a certification will put you ahead of the competition and make you more desirable to employers.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the average salary of an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe median salary across all office and administrative support positions according to the Bureau of Labor Statistics is nearly $35,000 per year. Your salary will vary depending on the type of administrative job you choose. For example, a financial clerk earns a median salary of $38,680 while a receptionist earns $28,390 and secretaries earn $37,870. According to a research study conducted by Microsoft, entry-level professionals who obtain a certification can earn almost $16,000 more per year than those without certification.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAre administrative professionals in demand?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhere do administrative professionals work?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAdministrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat qualities should a good administrative professional have?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIn order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you'll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you're assigned. Finally, you'll need to know how to provide good customer service.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318463054012,"sku":"_GES2080","price":7500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES2080.jpg?v=1787604711"},{"product_id":"executive-assistant-with-microsoft-office-specialist-associate-certification-training-vouchers-inclu","title":"Executive Assistant with Microsoft Office Specialist (MOS) Associate (Vouchers Included)","description":"\u003cp class=\"course-intro\"\u003ePrepare for a career as an executive assistant while gaining in-demand certifications, including the Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Associate. This comprehensive training covers office management, communication, and advanced Microsoft Office skills, with exam vouchers included to help you get certified.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e480 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2084\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eTo support leadership, executive assistants must be able to manage all aspects of an office environment, from planning to software. This course will help you earn the two top credentials for executive assistants: Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Associate.\u003c\/p\u003e\n\u003cp\u003eYou will learn the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will then learn advanced use of Microsoft Office applications Word, Excel, and PowerPoint. Holding a Microsoft Office Specialist (MOS) Associate certification signifies that you have a deep level of Microsoft Office and gives you an edge as an executive assistant.\u003c\/p\u003e\n\u003cp\u003eOn course completion, you will receive vouchers to take the CAP exam and the Microsoft Office Specialist (MOS) Associate Certification exams. The vouchers cover the exam fees to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop basic practical and managerial skills\u003c\/li\u003e \u003cli\u003eThe fundamentals of administrative roles including human resources, financial responsibilities, and event and project management\u003c\/li\u003e \u003cli\u003ePrepare for the IAAP Certified Administrative Professional exam\u003c\/li\u003e \u003cli\u003eAdvanced skills need to effectively use the Microsoft Office suite\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge\u003c\/li\u003e \u003cli\u003eDevelop communication skills that will allow you to thrive in a professional environment\u003c\/li\u003e \u003cli\u003eSet yourself apart from competitors by receiving management training\u003c\/li\u003e \u003cli\u003eReceive IAAP Membership and Study Guide upon qualification for the CAP exam\u003c\/li\u003e \u003cli\u003eExplore your abilities as a leader and learn how to masterfully manage people and projects\u003c\/li\u003e \u003cli\u003eSet yourself up for success in an administrative career by learning relevant real-world skills\u003c\/li\u003e \u003cli\u003eBe prepared for the MOS Associate Certification exams\u003c\/li\u003e \u003cli\u003eGain critical Microsoft Office skills and apply them in the workplace\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type: upper-roman;\"\u003e \u003cli\u003eMicrosoft Office Specialist \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eIntroduction to Excel\u003c\/li\u003e \u003cli\u003eIntermediate Excel\u003c\/li\u003e \u003cli\u003eAdvanced Excel\u003c\/li\u003e \u003cli\u003eFinal Excel Exam\u003c\/li\u003e \u003cli\u003eIntroduction to Word\u003c\/li\u003e \u003cli\u003eIntermediate Word\u003c\/li\u003e \u003cli\u003eAdvanced Word\u003c\/li\u003e \u003cli\u003eIntroduction to PowerPoint\u003c\/li\u003e \u003cli\u003eAdvanced PowerPoint\u003c\/li\u003e \u003cli\u003eIntroduction to Microsoft Outlook\u003c\/li\u003e \u003cli\u003eAdvanced Microsoft Outlook\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eCertified Administrative Professional \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eOrganizational Communication (Part 1) \u003col\u003e \u003cli\u003eUnderstanding the Workplace Team\u003c\/li\u003e \u003cli\u003eInteracting with Stakeholders\u003c\/li\u003e \u003cli\u003eCommunication Essentials\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOrganizational Communication (Part 2) \u003col\u003e \u003cli\u003eNetworking\u003c\/li\u003e \u003cli\u003eMotivation, Leadership, And Change Management\u003c\/li\u003e \u003cli\u003ePublic Speaking\u003c\/li\u003e \u003cli\u003eInternational Business\u003c\/li\u003e \u003cli\u003eOrganizational Structures And Systems\u003c\/li\u003e \u003cli\u003eLegal And Ethical Issues\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBusiness Writing and Document Production \u003col\u003e \u003cli\u003eBusiness Writing\u003c\/li\u003e \u003cli\u003eSoftware Applications\u003c\/li\u003e \u003cli\u003eManaging Hardware and Software\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eTechnology and Information Distribution \u003col\u003e \u003cli\u003eInformation Systems\u003c\/li\u003e \u003cli\u003eTelephone and Electronic Communication\u003c\/li\u003e \u003cli\u003eCopyright Laws and Intellectual Property\u003c\/li\u003e \u003cli\u003eResearch and Analysis\u003c\/li\u003e \u003cli\u003eManaging Remote Meetings\u003c\/li\u003e \u003cli\u003eInformation Distribution and Storage\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOffice and Records Management \u003col\u003e \u003cli\u003eFiling Standards\u003c\/li\u003e \u003cli\u003eFile Security\u003c\/li\u003e \u003cli\u003eCreating Workspaces\u003c\/li\u003e \u003cli\u003eManaging Materials and Supplies\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eEvent and Project Management \u003col\u003e \u003cli\u003eEvent Scheduling And Management\u003c\/li\u003e \u003cli\u003eTravel Planning\u003c\/li\u003e \u003cli\u003eMeeting Coordination\u003c\/li\u003e \u003cli\u003eProject Management And Negotiations\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eHuman Resources \u003col\u003e \u003cli\u003eHuman Resources Terminology and Processes\u003c\/li\u003e \u003cli\u003eEmployee Handbooks, Training, and Standard Operating Procedures\u003c\/li\u003e \u003cli\u003eEmployee Records and Evaluation\u003c\/li\u003e \u003cli\u003eStaffing And Onboarding\u003c\/li\u003e \u003cli\u003eHuman Resource Law and Harassment\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eFinancial Functions \u003col\u003e \u003cli\u003eBudgeting Basics\u003c\/li\u003e \u003cli\u003eIntroduction to Financial Statements\u003c\/li\u003e \u003cli\u003eIntroduction to Banking and Statement Reconciliation\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 1) \u003col\u003e \u003cli\u003eGoal Setting and Creativity\u003c\/li\u003e \u003cli\u003eProblem Solving and Decision Making\u003c\/li\u003e \u003cli\u003eTime Management and Stress Management\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 2) \u003col\u003e \u003cli\u003ePlanning And Controlling\u003c\/li\u003e \u003cli\u003eMultitasking\u003c\/li\u003e \u003cli\u003eGenerational Distinctions\u003c\/li\u003e \u003cli\u003eDiversity and Inclusion\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 3) \u003col\u003e \u003cli\u003eSupply chain management\u003c\/li\u003e \u003cli\u003ePurchasing and logistics\u003c\/li\u003e \u003cli\u003eScheduling\u003c\/li\u003e \u003cli\u003eCustomer service\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBecoming an Administrative Assistant and Advancing Your Career \u003col\u003e \u003cli\u003eDuties and Traits\u003c\/li\u003e \u003cli\u003ePosition Options\u003c\/li\u003e \u003cli\u003eSeeking Employment\u003c\/li\u003e \u003cli\u003eCareer Planning\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eManagement Training \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eFinancial and Accounting Management\u003c\/li\u003e \u003cli\u003eMarketing Management\u003c\/li\u003e \u003cli\u003eStrategic Management in Operations\u003c\/li\u003e \u003cli\u003eLegal Issues in Operations\u003c\/li\u003e \u003cli\u003eLegal Aspects of Contracts\u003c\/li\u003e \u003cli\u003eTax Issues\u003c\/li\u003e \u003cli\u003eOrganizational Development and Change\u003c\/li\u003e \u003cli\u003eNegotiating Strategies\u003c\/li\u003e \u003cli\u003eBusiness Best Practices\u003c\/li\u003e \u003cli\u003eOrganization Leadership and Decision Making\u003c\/li\u003e \u003cli\u003eProject Management for Executives\u003c\/li\u003e \u003cli\u003eSeven Management Disciplines\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course must be taken on a PC. Macs are not compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later.\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003eMicrosoft Office 365, 2021 or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. Textbook assignments in each lesson of the CAP course will be linked to the eBook for the designated reading.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThe Administrative Professional: Technology and Procedures, (eBook only)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe following textbooks will be shipped to you approximately 7-10 business days after enrollment in the Management Training course:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eManaging by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials\u003c\/em\u003e\u003c\/li\u003e \u003cli\u003e\u003cem\u003eStrategic Planning - A Pragmatic Guide\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note: You will receive a digital book if the physical book is on backorder.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and have an understanding of a word-processing program (such as Word). This course is intended for anyone interested in developing their management skills. You should also be comfortable using a personal computer and be familiar with Windows software.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertified Administrative Professional (CAP)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.\u003c\/p\u003e\n\u003cp\u003eCandidates must meet specific education and administrative office support professional experience, which are:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eNo College Degree - 4 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eAssociates Degree - 3 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eBachelor's Degree - 2 years of relevant work experience is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll relevant work experience must have been earned within the last ten years.\u003c\/p\u003e\n\u003cp\u003eRelevant work experience qualifies as office and administrative professionals who engage in some, if not all, of the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eCommunicate within the organization (both verbal and written)\u003c\/li\u003e \u003cli\u003eConduct business writing, including proofreading and editing\u003c\/li\u003e \u003cli\u003eMaintain office functions and record keeping\u003c\/li\u003e \u003cli\u003ePlan meetings, events, and arrange travel\u003c\/li\u003e \u003cli\u003eManage projects\u003c\/li\u003e \u003cli\u003eEngage in or support human relations activities, such as hiring and compliance issues\u003c\/li\u003e \u003cli\u003eMaintain budgets and basic accounting functions\u003c\/li\u003e \u003cli\u003eManage time and other resources for themselves and others\u003c\/li\u003e \u003cli\u003eUtilize technology, including virtual and mobile, with strong computer and internet research skills\u003c\/li\u003e \u003cli\u003eCoordinate communications between internal staff and\/or external clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease visit for more detailed information on eligibility.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMicrosoft Office Specialist (MOS) Associate\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo earn the Microsoft Office Specialist: Associate certification, pass three of the following exams:\u003c\/p\u003e\n\u003cp\u003eFor students using Microsoft Office 2019\/2021:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eMO-100: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-200: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-300: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor students using Microsoft Office 365:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eMO-11: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-210: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-310: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e\n\u003c\/ul\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eKatrina McBride\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKatrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKatherine Squires Pang\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKatherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eJerry L. Partridge\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eJerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A\u0026amp;M University.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBecky Swaim\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBecky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTracy Berry\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTracy Berry has been a senior graphic designer\/programmer, instructor, and consultant since 1993. She helps organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting\/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes. You will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP).\u003c\/p\u003e\n\u003cp\u003eYou will also will be prepared for the Microsoft Office Specialist (MOS) certification exams for PowerPoint, Outlook, Word, and Excel. For students using Microsoft Office 2019\/2021, we recommend the MO-100, MO-200, MO-300, and MO-400 exams, and the MO-110, MO-210, MO-310, and MO-400 exams for Microsoft Office 365 users.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow much can I earn with a CAP certification? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to Zippia, the average salary for an administrative professional in the U.S. is $39,486. Administrative professional salaries typically range between $23,000 and $65,000 a year. The average hourly rate for administrative professionals is $18.98 per hour.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat will I do as an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat education do I need to become an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor most administrative professional positions, you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this one. There is a lot of competition for good administrative professional jobs, so getting formal training and earning a certification will put you ahead of the competition and make you more desirable to employers.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAre administrative professionals in demand?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhere do administrative professionals work?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAdministrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat qualities should a good administrative professional have?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIn order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you'll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you're assigned. Finally, you'll need to know how to provide good customer service.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow many exam vouchers will I receive with this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou will receive four exam vouchers, one voucher for the CAP exam and three vouchers for the Microsoft exams.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 18 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318463283388,"sku":"_GES2084","price":9000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES2084.jpg?v=1787604714"},{"product_id":"executive-assistant-with-microsoft-office-specialist-expert-vouchers-included","title":"Executive Assistant with Microsoft Office Specialist (MOS) Expert (Vouchers Included)","description":"\u003cp class=\"course-intro\"\u003ePrepare for a career as an executive assistant with comprehensive training in administrative skills and Microsoft Office. This course equips you for the Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Expert certifications, with exam vouchers included.\u003c\/p\u003e\u003cul class=\"course-facts\"\u003e\n\u003cli\u003e570 course hrs\u003c\/li\u003e\n\u003cli\u003eCode GES2082\u003c\/li\u003e\n\u003cli\u003eOpen enrollment\u003c\/li\u003e\n\u003cli\u003eSelf paced\u003c\/li\u003e\n\u003c\/ul\u003e\u003cnav class=\"course-nav\"\u003e\u003ca href=\"#overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#objective\"\u003eObjective\u003c\/a\u003e\u003ca href=\"#outline\"\u003eOutline\u003c\/a\u003e\u003ca href=\"#requirements\"\u003eRequirements\u003c\/a\u003e\u003ca href=\"#prerequisites\"\u003ePrerequisites\u003c\/a\u003e\u003ca href=\"#instructor\"\u003eInstructor\u003c\/a\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\u003ch3 id=\"overview\"\u003eOverview\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003eExecutive assistants possess a broad skill and provide direct support to executive leadership. This course will prepare you for two important certifications in your career as an executive assistant: Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Expert.\u003c\/p\u003e\n\u003cp\u003eYou will learn the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will then learn to how to use Microsoft Office programs like Word, Excel, and PowerPoint. Earning your Microsoft Office Specialist (MOS) Expert certification demonstrates your proficiency in the Office suite.\u003c\/p\u003e\n\u003cp\u003eOn course completion and eligibility, you will receive vouchers to the CAP exam and the MOS certification exams for: Word, Excel, PowerPoint, and Access. The vouchers cover the fee to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"objective\"\u003eObjective\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop basic practical and managerial skills\u003c\/li\u003e \u003cli\u003eThe fundamentals of administrative roles including human resources, financial responsibilities, and event and project management\u003c\/li\u003e \u003cli\u003ePrepare for the IAAP Certified Administrative Professional exam\u003c\/li\u003e \u003cli\u003eEssential skills need to effectively use the Microsoft Office suite\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow you will benefit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDevelop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge\u003c\/li\u003e \u003cli\u003eDevelop communication skills that will allow you to thrive in a professional environment\u003c\/li\u003e \u003cli\u003eSet yourself apart from competitors by receiving management training\u003c\/li\u003e \u003cli\u003eReceive IAAP Membership and Study Guide upon qualification for the CAP exam\u003c\/li\u003e \u003cli\u003eExplore your abilities as a leader and learn how to masterfully manage people and projects\u003c\/li\u003e \u003cli\u003eSet yourself up for success in an administrative career by learning relevant real-world skills\u003c\/li\u003e \u003cli\u003eBe prepared for the Microsoft Office Specialist (MOS) Expert Certification exams\u003c\/li\u003e \u003cli\u003eGain critical Microsoft Office skills and apply them in the workplace\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"outline\"\u003eOutline\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\u003col style=\"list-style-type:upper-roman;\"\u003e \u003cli\u003eMicrosoft Office Specialist (MOS) Expert Certification Training \u003col style=\"list-style-type:upper-latin;\"\u003e \u003cli\u003eMicrosoft Excel\u003c\/li\u003e \u003cli\u003eMicrosoftWord\u003c\/li\u003e \u003cli\u003eMicrosoft PowerPoint\u003c\/li\u003e \u003cli\u003eMicrosoft Outlook\u003c\/li\u003e \u003cli\u003eMicrosoft Access\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eCertified Administrative Professional \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eOrganizational Communication (Part 1) \u003col\u003e \u003cli\u003eUnderstanding the Workplace Team\u003c\/li\u003e \u003cli\u003eInteracting with Stakeholders\u003c\/li\u003e \u003cli\u003eCommunication Essentials\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOrganizational Communication (Part 2) \u003col\u003e \u003cli\u003eNetworking\u003c\/li\u003e \u003cli\u003eMotivation, Leadership, And Change Management\u003c\/li\u003e \u003cli\u003ePublic Speaking\u003c\/li\u003e \u003cli\u003eInternational Business\u003c\/li\u003e \u003cli\u003eOrganizational Structures And Systems\u003c\/li\u003e \u003cli\u003eLegal And Ethical Issues\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBusiness Writing and Document Production \u003col\u003e \u003cli\u003eBusiness Writing\u003c\/li\u003e \u003cli\u003eSoftware Applications\u003c\/li\u003e \u003cli\u003eManaging Hardware and Software\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eTechnology and Information Distribution \u003col\u003e \u003cli\u003eInformation Systems\u003c\/li\u003e \u003cli\u003eTelephone and Electronic Communication\u003c\/li\u003e \u003cli\u003eCopyright Laws and Intellectual Property\u003c\/li\u003e \u003cli\u003eResearch and Analysis\u003c\/li\u003e \u003cli\u003eManaging Remote Meetings\u003c\/li\u003e \u003cli\u003eInformation Distribution and Storage\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eOffice and Records Management \u003col\u003e \u003cli\u003eFiling Standards\u003c\/li\u003e \u003cli\u003eFile Security\u003c\/li\u003e \u003cli\u003eCreating Workspaces\u003c\/li\u003e \u003cli\u003eManaging Materials and Supplies\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eEvent and Project Management \u003col\u003e \u003cli\u003eEvent Scheduling And Management\u003c\/li\u003e \u003cli\u003eTravel Planning\u003c\/li\u003e \u003cli\u003eMeeting Coordination\u003c\/li\u003e \u003cli\u003eProject Management And Negotiations\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eHuman Resources \u003col\u003e \u003cli\u003eHuman Resources Terminology and Processes\u003c\/li\u003e \u003cli\u003eEmployee Handbooks, Training, and Standard Operating Procedures\u003c\/li\u003e \u003cli\u003eEmployee Records and Evaluation\u003c\/li\u003e \u003cli\u003eStaffing And Onboarding\u003c\/li\u003e \u003cli\u003eHuman Resource Law and Harassment\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eFinancial Functions \u003col\u003e \u003cli\u003eBudgeting Basics\u003c\/li\u003e \u003cli\u003eIntroduction to Financial Statements\u003c\/li\u003e \u003cli\u003eIntroduction to Banking and Statement Reconciliation\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 1) \u003col\u003e \u003cli\u003eGoal Setting and Creativity\u003c\/li\u003e \u003cli\u003eProblem Solving and Decision Making\u003c\/li\u003e \u003cli\u003eTime Management and Stress Management\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 2) \u003col\u003e \u003cli\u003ePlanning And Controlling\u003c\/li\u003e \u003cli\u003eMultitasking\u003c\/li\u003e \u003cli\u003eGenerational Distinctions\u003c\/li\u003e \u003cli\u003eDiversity and Inclusion\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eWorkplace Behaviors and Activities (Part 3) \u003col\u003e \u003cli\u003eSupply chain management\u003c\/li\u003e \u003cli\u003ePurchasing and logistics\u003c\/li\u003e \u003cli\u003eScheduling\u003c\/li\u003e \u003cli\u003eCustomer service\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eBecoming an Administrative Assistant and Advancing Your Career \u003col\u003e \u003cli\u003eDuties and Traits\u003c\/li\u003e \u003cli\u003ePosition Options\u003c\/li\u003e \u003cli\u003eSeeking Employment\u003c\/li\u003e \u003cli\u003eCareer Planning\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e \u003cli\u003eManagement Training \u003col style=\"list-style-type: upper-alpha;\"\u003e \u003cli\u003eFinancial and Accounting Management\u003c\/li\u003e \u003cli\u003eMarketing Management\u003c\/li\u003e \u003cli\u003eStrategic Management in Operations\u003c\/li\u003e \u003cli\u003eLegal Issues in Operations\u003c\/li\u003e \u003cli\u003eLegal Aspects of Contracts\u003c\/li\u003e \u003cli\u003eTax Issues\u003c\/li\u003e \u003cli\u003eOrganizational Development and Change\u003c\/li\u003e \u003cli\u003eNegotiating Strategies\u003c\/li\u003e \u003cli\u003eBusiness Best Practices\u003c\/li\u003e \u003cli\u003eOrganization Leadership and Decision Making\u003c\/li\u003e \u003cli\u003eProject Management for Executives\u003c\/li\u003e \u003cli\u003eSeven Management Disciplines\u003c\/li\u003e \u003c\/ol\u003e \u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/div\u003e\u003ch3 id=\"requirements\"\u003eRequirements\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eRequirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHardware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eThis course must be taken on a PC. Macs are not compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSoftware Requirements:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePC: Windows 10 or later. (Windows 11 users, it is recommended to have 8-16GB of RAM for best results.)\u003c\/li\u003e \u003cli\u003eBrowser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.\u003c\/li\u003e \u003cli\u003eMicrosoft Office 365, 2021 or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.\u003c\/li\u003e \u003cli\u003e Adobe Acrobat Reader .\u003c\/li\u003e \u003cli\u003eSoftware must be installed and fully operational before the course begins.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOther:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eEmail capabilities and access to a personal email account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstructional Material Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe instructional materials required for this course are included in enrollment. Textbook assignments in each lesson of the CAP course will be linked to the eBook for the designated reading.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eThe Administrative Professional: Technology and Procedures (eBook)\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe following textbooks will be shipped to you approximately 7-10 business days after enrollment in the Management Training course:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\u003cem\u003eManaging by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials\u003c\/em\u003e\u003c\/li\u003e \u003cli\u003e\u003cem\u003eStrategic Planning - A Pragmatic Guide\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003ch3 id=\"prerequisites\"\u003ePrerequisites\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and have an understanding of a word-processing program (such as Word). This course is intended for anyone interested in developing their management skills. You should also be comfortable using a personal computer and be familiar with Windows software.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertified Administrative Professional (CAP)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.\u003c\/p\u003e\n\u003cp\u003eCandidates must meet specific education and administrative office support professional experience, which are:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eNo College Degree - 4 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eAssociates Degree - 3 years of relevant work experience is required\u003c\/li\u003e \u003cli\u003eBachelor's Degree - 2 years of relevant work experience is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll relevant work experience must have been earned within the last ten years.\u003c\/p\u003e\n\u003cp\u003eRelevant work experience qualifies as office and administrative professionals who engage in some, if not all, of the following:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eCommunicate within the organization (both verbal and written)\u003c\/li\u003e \u003cli\u003eConduct business writing, including proofreading and editing\u003c\/li\u003e \u003cli\u003eMaintain office functions and record keeping\u003c\/li\u003e \u003cli\u003ePlan meetings, events, and arrange travel\u003c\/li\u003e \u003cli\u003eManage projects\u003c\/li\u003e \u003cli\u003eEngage in or support human relations activities, such as hiring and compliance issues\u003c\/li\u003e \u003cli\u003eMaintain budgets and basic accounting functions\u003c\/li\u003e \u003cli\u003eManage time and other resources for themselves and others\u003c\/li\u003e \u003cli\u003eUtilize technology, including virtual and mobile, with strong computer and internet research skills\u003c\/li\u003e \u003cli\u003eCoordinate communications between internal staff and\/or external clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease visit for more detailed information on eligibility.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMicrosoft Office Specialist (MOS) Expert\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo earn a Microsoft Office Specialist: Expert certification, you must complete the following requirements:\u003c\/p\u003e\n\u003cp\u003eEarn a Microsoft Office Specialist Associate certification by passing three of the following Associate exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: \u003cul\u003e \u003cli\u003eMO-100: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-200: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-300: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: \u003cul\u003e \u003cli\u003eMO-110: Microsoft Word\u003c\/li\u003e \u003cli\u003eMO-210: Microsoft Excel\u003c\/li\u003e \u003cli\u003eMO-310: Microsoft PowerPoint\u003c\/li\u003e \u003cli\u003eMO-400: Microsoft Outlook\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAnd pass any two of the following three Expert exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: \u003cul\u003e \u003cli\u003eMO-101: Microsoft Word Expert\u003c\/li\u003e \u003cli\u003eMO-201: Microsoft Excel Expert\u003c\/li\u003e \u003cli\u003eMO-500: Microsoft Access Expert\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: \u003cul\u003e \u003cli\u003eMO-111: Microsoft Word Expert\u003c\/li\u003e \u003cli\u003eMO-211: Microsoft Excel Expert\u003c\/li\u003e \u003cli\u003eMO-500: Microsoft Access Expert\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e\n\u003c\/ul\u003e You've got questions.\u003cbr\u003e We're here to help.\u003c\/div\u003e\u003ch3 id=\"instructor\"\u003eInstructor\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eKatrina McBride\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKatrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKatherine Squires Pang\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKatherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eJerry L. Partridge\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eJerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A\u0026amp;M University.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBecky Swaim\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBecky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTracy Berry\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTracy Berry has been a senior graphic designer\/programmer, instructor, and consultant since 1993. She helps organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting\/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.\u003c\/p\u003e\n\u003c\/div\u003e\u003ch3 id=\"faqs\"\u003eFAQs\u003c\/h3\u003e\u003cdiv class=\"course-sec\"\u003e\n\u003cp\u003e\u003cstrong\u003eDoes this course prepare you for a certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes. You will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP).\u003c\/p\u003e\n\u003cp\u003eYou will also be prepared for the Microsoft Office Specialist (MOS) certification exams: Word, Excel, PowerPoint, Outlook, and Access. To earn the Microsoft Office Specialist (MOS) Expert Certification, you must earn the Associate certification by completing three of the following exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: MO-100 (Word), MO-200 (Excel), MO-300 (PowerPoint), or MO-400 (Outlook)\u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: MO-110 (Word), MO-210 (Excel), MO-310 (PowerPoint), or MO-400 (Outlook)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAnd complete two of the following expert exams:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFor students using Microsoft Office 2019\/2021: MO-101 (Word Expert), MO-201 (Excel Expert), or MO-500 (Access Expert)\u003c\/li\u003e \u003cli\u003eFor students using Microsoft Office 365: MO-111 (Word Expert), MO-211 (Excel Expert), or MO-500 (Access Expert)\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eHow much can I earn with a CAP certification?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccording to Zippia, the average salary for an administrative professional in the U.S. is $39,486. Administrative professional salaries typically range between $23,000 and $65,000 a year. The average hourly rate for administrative professionals is $18.98 per hour.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat will I do as an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat education do I need to become an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor most administrative professional positions, you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this one. There is a lot of competition for good administrative professional jobs, so getting formal training and earning a certification will put you ahead of the competition and make you more desirable to employers.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the average salary of an administrative professional?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe median salary across all office and administrative support positions according to the Bureau of Labor Statistics is nearly $35,000 per year. Your salary will vary depending on the type of administrative job you choose. For example, a financial clerk earns a median salary of $38,680 while a receptionist earns $28,390 and secretaries earn $37,870. According to a research study conducted by Microsoft, entry-level professionals who obtain a certification can earn almost $16,000 more per year than those without certification.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAre administrative professionals in demand?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhere do administrative professionals work?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAdministrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat qualities should a good administrative professional have?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIn order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you'll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you're assigned. Finally, you'll need to know how to provide good customer service.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow many exam vouchers will I receive with this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou will receive six exam vouchers, one voucher for the CAP exam and five vouchers for the Microsoft MOS exams. This course fully prepares you to sit for the Word, Excel, and Access expert level exam. To earn the Microsoft Office Specialist (MOS) Expert Certification, you must earn the Associate certification by completing the MO-100 (Word), MO-200 (Excel), and MO-300 (PowerPoint) exams, and also complete two of the following expert exams: MO-101 (Word), MO-202 (Excel), or MO-500 (Access).\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhen can I start this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow long does it take to complete this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter you register, you will receive 18 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if I don't have enough time to complete the course within the time frame provided?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat kind of support will I receive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens when I complete the course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eAm I guaranteed a job?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I get financial assistance?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHope Training Academy courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance. \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eHow can I get more information about this course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have questions that are not answered on our website, representatives are available by phone. You can also call us at 1-855-532-7642 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the \"Contact Us.\"\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318463348924,"sku":"_GES2082","price":12000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/GES2082.jpg?v=1787604717"},{"product_id":"administrative-assistant-applications","title":"Administrative Assistant Applications","description":"\u003cp\u003eGain the skills and knowledge you'll need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUpcoming session starts:\u003c\/strong\u003e 08\/12\/2026 00:00:00 PT, 09\/16\/2026 00:00:00 PT, 10\/14\/2026 00:00:00 PT (choose at enrollment)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318492217532,"sku":"_aaa","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/aaa.jpg?v=1787605312"},{"product_id":"administrative-assistant-applications-self-guided","title":"Administrative Assistant Applications (Self-Guided)","description":"\u003cp\u003eGain the skills and knowledge you'll need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318492250300,"sku":"_T9600","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/T9600.jpg?v=1787605315"},{"product_id":"administrative-assistant-fundamentals","title":"Administrative Assistant Fundamentals","description":"\u003cp\u003eThis course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUpcoming session starts:\u003c\/strong\u003e 08\/12\/2026 00:00:00 PT, 09\/16\/2026 00:00:00 PT, 10\/14\/2026 00:00:00 PT (choose at enrollment)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318492283068,"sku":"_cop","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/cop.jpg?v=1787605318"},{"product_id":"administrative-assistant-fundamentals-self-guided","title":"Administrative Assistant Fundamentals (Self-Guided)","description":"\u003cp\u003eThis course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You will become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318492315836,"sku":"_T9267","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/T9267.jpg?v=1787605321"},{"product_id":"basic-computer-skills-suite","title":"Basic Computer Skills Suite","description":"\u003cp\u003eLearn essential computer skills for the 21st century workplace, including how to troubleshoot PC issues!\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eInstructor:\u003c\/strong\u003e Scott Jernigan Scott Jernigan, an A+ and Network+ Certified Technician, holds a Master of Arts degree in Medieval History. He teaches A+ Certification and PC hardware classes. He has taught at the FBI Academy in Quantico, VA, Lucent Technologies in Baltimore, MD, and at the United Nations in New York City. Jernigan has also edited numerous computer books, including the best-selling All in One A+ C\u003c\/p\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318493069500,"sku":"_B8509","price":930.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/B8509.jpg?v=1787605374"},{"product_id":"computer-skills-for-the-workplace-self-guided","title":"Computer Skills for the Workplace (Self-Guided)","description":"\u003cp\u003eGain a working knowledge of the computer skills you will need to succeed in today's job market.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318499983548,"sku":"_T9264","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/T9264.jpg?v=1787605729"},{"product_id":"google-and-small-business-management-suite","title":"Google and Small Business Management Suite","description":"\u003cp\u003eBy the end of the course bundle, you will have a plan that will give you the confidence to step out on your own and achieve your dreams!\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eInstructor:\u003c\/strong\u003e Brad Semp Brad Semp, Ph.D., is Chief Executive Officer (CEO) at a global corporation, a lifelong entrepreneur, and a former professor of Bachelor and Master of Science Courses in Internet Marketing. Dr. Semp is active on social media platforms to engage with prospects and customers, expand relationships, and grow businesses. He routinely coaches other entrepreneurs and business owners and consults\u003c\/p\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318514303164,"sku":"_B14513","price":620.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/B14513.jpg?v=1787606029"},{"product_id":"introduction-to-nonprofit-management","title":"Introduction to Nonprofit Management","description":"\u003cp\u003eDevelop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUpcoming session starts:\u003c\/strong\u003e 08\/12\/2026 00:00:00 PT, 09\/16\/2026 00:00:00 PT, 10\/14\/2026 00:00:00 PT (choose at enrollment)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318523642044,"sku":"_inm","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/inm.jpg?v=1787606315"},{"product_id":"introduction-to-nonprofit-management-self-guided","title":"Introduction to Nonprofit Management (Self-Guided)","description":"\u003cp\u003eDevelop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318523674812,"sku":"_T9611","price":285.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/T9611.jpg?v=1787606320"},{"product_id":"nonprofit-management-and-grant-writing-suite","title":"Nonprofit Management and Grant Writing Suite","description":"\u003cp\u003eLearn everything you need to know to enter the world of non-profits and writing grant proposals.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e 100% online · Online Course\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCategory:\u003c\/strong\u003e Business — Administrative\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eInstructor:\u003c\/strong\u003e Linda Kissam Linda Kissam is an eighteen-year veteran in the nonprofit management field. She has managed both 501 (c)(3) and 501 (c)(6) organizations and currently owns her own consulting company. She has taught both in the public and private sectors. A seasoned wine and hospitality industry veteran, Linda consults with local wineries on media attraction and food and wine events. She conducts both\u003c\/p\u003e\n\u003ch3\u003eWhy enroll through Hope Training Academy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSDOL Registered Apprenticeship pathways\u003c\/strong\u003e — a route to a real job, not just a certificate\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifetime SkillDNA record\u003c\/strong\u003e — a provable, portable credential of what you actually mastered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAI Mentor\u003c\/strong\u003e — a 24\/7 tutor that helps you finish what you start\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Lab · Indianapolis\u003c\/strong\u003e — hands-on practice space\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHuman accountability\u003c\/strong\u003e — real coaches keeping you on track\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHope Training Academy is a workforce-development program of Video Game Palooza, Inc., a 501(c)(3)\npublic charity. Your enrollment funds free tech training and living-wage careers.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEnrollment access is emailed within 1 business day of purchase. Questions?\nCall 1-866-426-3988.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hope Training Academy","offers":[{"title":"Default Title","offer_id":47318531014844,"sku":"_B9006","price":760.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0742\/1391\/6860\/files\/B9006.jpg?v=1787606588"}],"url":"https:\/\/shop.videogamepalooza.org\/collections\/courses-administrative.oembed","provider":"Video Game Palooza","version":"1.0","type":"link"}